Any experience with remote desktop?

Associate
Joined
7 Jul 2025
Posts
1,017
Location
Bedfordshire, UK
The company that I work for want to find a way to get remote users on a company device, without having to buy them a second device. They're thinking desktop as a service, some kind of remote desktop, like https://guacamole.apache.org/

Does anybody have any experience with https://guacamole.apache.org/ or any suggestions of others that could be suitable?

It needs to useable for remote users.
 
What's the exact use case?

If it's just remote access to existing PCs within the business we use Splashtop Remote.
 
Very good, we've used it for over 5 years, we have around 10 people using it daily, as well as using it myself to remote in when on call etc.

Works great with multi monitors, android app is decent etc. Only minor downside can be a nightmare to get the right licensing when product name changes etc
 
Very good, we've used it for over 5 years, we have around 10 people using it daily, as well as using it myself to remote in when on call etc.

Works great with multi monitors, android app is decent etc. Only minor downside can be a nightmare to get the right licensing when product name changes etc
I have a Splashtop remote support premium sub for our group of companies (few hundred machines with circa myself and 2 other IT guys plus 50 users who also use it if WFH sometimes). It is great for remote support as it covers SOS one time support, multi monitor, file transfer, drag and drop etc as well as chat/print etc but I've had some users tell me that it's not quite as reactive as remote desktop over VPN.
The whole web console experience , event logs, inventory etc is pretty decent, I moved to it a good few years ago from logmein as their prices kept doubling year on year. Splashtops prices given how much we use it has been really good value imo.
My only gripe is the machine count price breaks, up to 250 is pretty granular then the steps start to widen quite markedly.
 
Last edited:
Back
Top Bottom