Any opinions on what its like to work for Vodafone Technical Customer Service?

[SqualidChimp]

So I have been offered a job and am inclined to take it because its about 20% more salary than my current job. However my current job is pretty easy and I have the luxury of not have to work a shift pattern or weekends.

So, anyone ever worked there and had a good or bad experience? Or know anyone that has? Are the shifts crazy? I'd heard it _might_ be 4 long days on 3 off, but don't know if those days off are consecutive.

Help plz. Major life decision inc.

 

[SqualidChimp]

Hmm you might be right.. But it might be ok? They won't tell me the shift pattern "until the start date". So I'm supposed to hand my notice in and then hope for the best? I was told only that it is a rolling shift pattern over 7 days 37.5hrs p/w between 8am and 9pm. How do I know there aren't split shifts (unlikely), or long days, half days, or any kind of mixture? At this point in time I am just really uncertain what I'm jumping in to.