Anyone buy an xbox 360 controller for windows recently?

spudbynight · 27 Mar 2012 at 18:16

I bought an X-Box 360 wireless controller for windows a few months ago at a high street gaming shop that has gone into admin recently.

The receiver has just died. I can't find my proof of purchase anywhere. I think it shows up on my reward account but that has been disabled (all of them have)

Any advice on how I could get warranty support on this? I don't suppose anyone has a recent receipt they could scan and email to me?

orderoftheflame · 27 Mar 2012 at 18:47

http://support.xbox.com/en-GB/contact-us

Hit them up. I've heard they can be quite good with sorting out faulty peripherals.

spudbynight · 27 Mar 2012 at 18:51

OK - cool.

Fingers crossed!

spudbynight · 31 Mar 2012 at 10:45

Managed to speak to someone at MS. They can only help if I find my proof of purchase.

jamesy505 · 31 Mar 2012 at 13:03

spudbynight said:
I bought an X-Box 360 wireless controller for windows a few months ago at a high street gaming shop that has gone into admin recently.

The receiver has just died. I can't find my proof of purchase anywhere. I think it shows up on my reward account but that has been disabled (all of them have)

Any advice on how I could get warranty support on this? I don't suppose anyone has a recent receipt they could scan and email to me?

Havent the reward accounts just been reinstated?

malachi · 31 Mar 2012 at 14:44

I know this is bad but I had the same last year. All I did was buy a new one else where and swapped the receiver round, sent faulty one back and got a refund.

orderoftheflame · 31 Mar 2012 at 15:00

Most of them fail for a similar reason it seems, a fuse on the board going pop. I'm sure I read someone else on this forum fixing theirs, you pop the fuse off, and just bridge the connection (or replace the fuse).

http://replayproject.wordpress.com/...x-360™-wireless-gaming-receiver-for-windows®/

I'd give it a go as you've got nothing to lose. Certainly beats fraudulently returning it as suggested....

HR4 · 31 Mar 2012 at 16:07

I have this, you can turn the left hand joystick/pad..

It says its multi platform, I use it occasionally for flying in Arma2..

jamiehavok · 31 Mar 2012 at 16:35

just take it back to the store, maybe with a bank statement or at least hte card you paid for it on. they should be able to trace your receipt. if you paid cash might be a bit more tricky but they could probably still trace it if you kinda know hen you bought it or bought it with something else.

spudbynight · 31 Mar 2012 at 20:35

jamesy505 said:
Havent the reward accounts just been reinstated?

Still showing as unavailable online.

spudbynight · 31 Mar 2012 at 20:38

jamiehavok said:
just take it back to the store, maybe with a bank statement or at least hte card you paid for it on. they should be able to trace your receipt. if you paid cash might be a bit more tricky but they could probably still trace it if you kinda know hen you bought it or bought it with something else.

I think I paid for it cash on impulse on a Saturday out shopping.

Can't find it anywhere on bank statements I have looked for.