Anyone else having trouble with orange?
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Soldato
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Apparently they have been shutting off loads of antennas as a cost saving streamlining thanks to EE.
My girlfriends coverage has virtually dissapeared in the City of London and barely gets much around her home too (Morden, Surrey)
My girlfriends coverage has virtually dissapeared in the City of London and barely gets much around her home too (Morden, Surrey)
Have you tried using a cloth for some grip?
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Yeah, they are not as sweet as last year 
It just wont budge. I'm thinking of complaining to them. I might get some free ones.
Basically, since orange and t-mobile merged and formed EE a nasty little game is being played.
Legacy customers are essentially being forced to sign up for EE contracts by the company disabling not masts, but the channels on the mast that support the t-mob and Orange networks. In turn they're being replaced with those that cover EE. Completely immoral, don't know about the legality of it.
Legacy customers are essentially being forced to sign up for EE contracts by the company disabling not masts, but the channels on the mast that support the t-mob and Orange networks. In turn they're being replaced with those that cover EE. Completely immoral, don't know about the legality of it.
Soldato
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I thought the channels for Orange, T-Mobile and EE would have been interchangeable. An analogy would have been NTL and Telewest merging with good ol' Sir Richard Branson and I don't recall any disruptions there.
As for me switching from Orange to EE, I'm not that interested because they don't seem to stock many types of phones. E.g. I'm looking on there now (ee.co.uk) and all they've got is the iPhone 5, Sammy SIII, S4, S4 Mini, Note II, Blackberry Q5, Q10, Z10 and about half a dozen from Sony, HTC and Nokia combined. Sure that's good enough for most people, but I was hoping to see some entry-level phones so that people had that option plus hybrid phones like the Galaxy Mega which again opens up more options.
As for me switching from Orange to EE, I'm not that interested because they don't seem to stock many types of phones. E.g. I'm looking on there now (ee.co.uk) and all they've got is the iPhone 5, Sammy SIII, S4, S4 Mini, Note II, Blackberry Q5, Q10, Z10 and about half a dozen from Sony, HTC and Nokia combined. Sure that's good enough for most people, but I was hoping to see some entry-level phones so that people had that option plus hybrid phones like the Galaxy Mega which again opens up more options.
Nope. Hence why if you do a manual network selection you'll see separate choices for each of them.
Not quite true there, all they are doing are streamlining it...So basically when Orange and T mobile merged there could be an orange mast and t mobile covering the exact same area. Now since its the same network they are disabling some masts in areas that are covered by other masts. But also putting more dishes on the mast left standing to boost 2g/3g signal and installing 4g dishes.
While this can cause disruption as they try to find the balance it does get better as they find out how many dishes they need on a mast to cover the same area.
The biggest problem rather than masts is signal dilution, since they merged with T mobile they effectively have half the UK on the network (28.5 million users) so when you have that many users trying to connect to the network it can cause a jam. Just think of new years a few years back where you couldn't call or text anyone. Again though it is getting better as some of the infrastructure still in place was only meant to support 500,000 customers and now it has 28.5 million. But the fact that new years jams etc don't happen anymore or shouldn't anyway are a testament to how its improving.
Sorry lads if the above sounds like some customer relations person, but I work for EE so thought I should share some light on it. Definitely not perfect...hell I work in retention's so know all about it but it is getting better.
PS to answer the OP sorry, had no reports today of blackouts. May just be you.
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Go with 3, since you use 3's network unless it isn't available and then you'll roam to EE. 3 networks for the price of one (I wonder if that's why they're called 3...:S)
Unfortunately you've been fed the customer services line there. I worked for Orange for five years (started as a CSR) and progressed upwards through the technical side but made a number of friends elsewhere in the company, particularly in the legal department. Hence my information.
I signed up with Orange a few months ago for the new HTC One. I have to say their internet speeds are bloody shocking. a lot of the times it reminds me of a 56k modem!! I travel up and down the country on a daily basis with my job and its always the same outcome. I cannot wait until my contract runs out next September
I'm with network 3 and I've been having terrible mobile net coverage over the last few couple of weeks - Always cutting out
Woah woah woah. You're saying some really weird stuff here. For the record I am ex-EE and now Voda in a technical network division. Nearly everything you're saying is er... odd. Legal department knowing anything about the network would be a flippin world first in itself.
This doesn't even make sense unless something changed drastically since I left last year with the RAN share. The MNC advertisement is just a broadcast to phones to show the available networks - the SIM will select a preferred MNC (and therefore network). It doesn't matter what it says, it's just looking for numbers 30-34 (but shows the plaintext T-Mo and Orange on network display). What it says once it is connected is controlled by the SIM - all the EE SIMs for EE/Ora/T-Mo are programmed currently to show MNC 30-34 as "EE" once they have passed network handshake & authentication.
Now, I'm happy to be wrong but you're going to need some proof that they deliberately tampered with the MNCs because the mast right next to me is showing all the right codes. And a picture of you in Parkgate next to the crappy building model in the foyer please, for science.
Aaron on the other hand,
This is sugar coating it but at it's core - masts had to go, they owned too much overlap and sites cost loadsa money, especially in electricity. 2G is dying away, 4G will cover it eventually. NYE overload is a product of the SMSCs falling over though and un-related - that didn't happen once they replaced the SMSCs a few years ago because the old ones were a poor tri-design that sucked that caused domino failure.
Thanks for correcting me Myshra...I tried to simplify it down but got sidetracked and hence got it wrong by saying about NYE 
. Essentially the jist is there though as your quite right in terms of the masts.
Think I heard along the grapevine that each mast costs £1800 a day just in electricity. Now it doesn't sound like much with it being a big company but times that by how many masts there are and thats a lot.
. Essentially the jist is there though as your quite right in terms of the masts.Think I heard along the grapevine that each mast costs £1800 a day just in electricity. Now it doesn't sound like much with it being a big company but times that by how many masts there are and thats a lot.