Associate
As tittle as i want to know how much you are being charged, i am on 4mb and i am charged £25!!! which is very exspensive i think!
County said:Hiya mate
£25 per month for 10mb Broadband, phone line rental with FREE local and national calls anytime.
I have been a customer for six years though!
Get on that phone and say your leaving for Pipex.
Cheers![]()
dayloon said:You sure about that figure ? Sounds very low. I've been a customer for 7 years, when they weren't NTL. 10mb broadband is 34.99 alone, phone line rental is £11. Can't remember how much i pay for free local/national calls anytime but if you're only paying £25 in total for all that then i suspect they are making a mistake and not charging you correctly.
Avalon said:The last thread I saw like this (on DS) resulted in the person concerned getting a disconnection booked because the CRE - quite rightly - wasn't prepared to do anything for them, they bottled it 2 days before disconnection and ended up looking like a total idiot (internal policy has changed folks! they won't just attempt to blindly save everyone any more - in part thanks to exactly this issue).
You see every pound you are happy to take out of NTL etc. by claiming you want to go to another provider gets added to everyone else's bill one way or another, that's your friends, your family and more importantly to me and everyone else, our friends and family. If you're unable for whatever reason to pay the going rate either select a lower priced plan or go elsewhere and pay the going rate with someone else but please don't take the urine out of the rest of us by coming on here and acting like this. If you did go to an ADSL provider ask them for a few quid off each month and see what it gets you ...
james32 said:also if you dont have a phone line you pay an extra
£3 onto any your broadband service. i pay £38 for a 10mb connection
becauase i dont have a phone or any tv package thats with telewest
Mikol said:Well, you shouldn't be. I have 10Mb only and don't pay anymore than £34.99. It specifically says you don't need to take out a phone line on their website, only the smaller 1Mb packages require a phone line to be taken out as well.
edit - I notice you're with Telewest. This isn't the case for NTL and now they have merged I hope they don't change things.
Avalon said:You see every pound you are happy to take out of NTL etc. by claiming you want to go to another provider gets added to everyone else's bill one way or another, that's your friends, your family and more importantly to me and everyone else, our friends and family....
County said:So, what you are saying is that i should think about you and other people before sorting out my familys finances?
Dont think so mate, sorry!
If we all thought like you did then we all pay whatver the ISP wanted to charge us because we didnt want the price to go up for Mr Joe Bloggs....
Cheers![]()
Mikol said:I think the point he was making was, if you can't afford the top package, then you should go for one which you can. That's not my opinion, only what I have read into his post.