Soldato
- Joined
- 29 Oct 2002
- Posts
- 4,184
- Location
- London
hi there,
I'm not a programmer but the issue is fairly simple.
Our site currently cannot register a sale (and therefore create a pending order) unless the user is returned to the site (because we are using Google's 3rd party servers).
currently (we're in beta) the user must remember to hit a link that redirects them to the "order complete page" before our site can register a complete transaction.
As you may relaise this is not ideal - if the user were to forget to click the link they will have paid and we will have no record of it.
Can anyone offer any help?
thanks.
I'm not a programmer but the issue is fairly simple.
Our site currently cannot register a sale (and therefore create a pending order) unless the user is returned to the site (because we are using Google's 3rd party servers).
currently (we're in beta) the user must remember to hit a link that redirects them to the "order complete page" before our site can register a complete transaction.
As you may relaise this is not ideal - if the user were to forget to click the link they will have paid and we will have no record of it.
Can anyone offer any help?
thanks.