Anyone seen this

soyoDragon · 24 Jan 2008 at 20:06

any one seen this error before ?but i only get this after ive clicked the shutdown botton

NorthstaNder · 24 Jan 2008 at 20:12

hmm....when did you last scan for any viruses?

Masterdog · 24 Jan 2008 at 20:19

Do a google on the number in that error message - plenty of hits, including this one

soyoDragon · 24 Jan 2008 at 20:26

virus update and scan today and every xp hotfix u can think of install no virus found no spyware not malware its doing my head in

MarcLister · 24 Jan 2008 at 20:34

So your PC doesn't get shutdown? This appears when you initiate a shutdown? Weird.

What antivirus are you running? It might be missing something? Any other symptoms on your PC?

http://en.wikipedia.org/wiki/Sasser_(computer_worm)

soyoDragon · 24 Jan 2008 at 20:51

yep your spot on it does not shut down and its when i click shutdown i get that pop up and it reboots Iam runing F-prot anit-virus and outpost firewall

ive look down my hotfixes and cant find Windows-KB841720-ENU.exe i.e the sassa fix

Teki187 · 24 Jan 2008 at 20:55

soyoDragon said:
yep your spot on it does not shut down and its when i click shutdown i get that pop up and it reboots Iam runing F-prot anit-virus and outpost firewall

ive look down my hotfixes and cant find Windows-KB841720-ENU.exe i.e the sassa fix

You should try using the panda active scan, its a nice free virus scanner that doesn't fix anything, but alerts you if you have any problems.

http://www.pandasecurity.com/uk/homeusers/solutions/activescan/default.htm?track=80383

m4cc45 · 24 Jan 2008 at 20:57

It looks like something has changed the shutdown option.

If Virus guards are not picking anything up then I'd perhaps do an operating system repair.

M.

soyoDragon · 24 Jan 2008 at 21:20

Teki187 said:
You should try using the panda active scan, its a nice free virus scanner that doesn't fix anything, but alerts you if you have any problems.

http://www.pandasecurity.com/uk/homeusers/solutions/activescan/default.htm?track=80383

Thanks mate lol only problem is i dont have i.e firefox only lol

m4cc45 ive formated the system twice and rebuilt it and it keeps pickin up the same error

MarcLister · 24 Jan 2008 at 21:21

Are you keeping your PC connected to your router or modem when you reformat? Unplug it so the PC is not connected and then reformat and see if you still get the error.

soyoDragon · 24 Jan 2008 at 21:28

MarcLister said:
Are you keeping your PC connected to your router or modem when you reformat? Unplug it so the PC is not connected and then reformat and see if you still get the error.

Hi its not connected at all its a Asus eee pc 701b so its not connected untill driver install and i dont connect it untill ive got the anti-virus and firewall installed first and the windows xp cd i have a silver Ms one with SP2 all ready on it

P.s thanks for all your help with this guys

MarcLister · 24 Jan 2008 at 21:28

Right I cannot comprehend how this error is coming back after you've formatted then. You are doing a full format and not a quick format?

soyoDragon · 24 Jan 2008 at 21:37

yeh full format full NTFS one of the 4GB SSD , you not the only one who cannot comprehend it mate its got me :confused:

MarcLister · 24 Jan 2008 at 21:43

Btw how are you installing XP?

soyoDragon · 24 Jan 2008 at 21:50

External USB dvdrw drive and from Microsoft orignal silver Cd

MarcLister · 24 Jan 2008 at 21:51

Hmm have you got another PC you could install XP on to see if its the CD? Or another XP disc you can use on the Eee for the same reason?

soyoDragon · 24 Jan 2008 at 21:58

i have a Xp sp1 cd and a sp2 update cd some where id have to find it and start it tomorrow

i'll let you know if that works

MarcLister · 24 Jan 2008 at 21:59

OK. I suggested it so that we can see if its the XP cd. Can't see how it would be. Unless you streamlined SP2 into it yourself? Like an nLite install? Or is it an original MS disc?

Teki187 · 24 Jan 2008 at 22:23

The copy of XP is legal right?

ThatJoe · 24 Jan 2008 at 22:43

I've seen that before.. it's when i was at a net cafe and it was coming to closing hours the guy at the network desk launched something that made that message come up for everyone, Do you get that shutdown error even when your PC is not connected to the net.