Anyone work for BT

I'd guess on the lower end of market rates for the location. Nothing to really base that on other than their recruitment team should be able to line enough candidates to accept whatever is on offer.
 
Where abouts is this because I know a few people who work in the Call Centre and it's not great pay

does he know any service desk engineers in his branch
can you ask him how easy it is to move on from this position to the next level?
there seems to be quite a few opportunities once you have your foot in the door with BT, or is that dreaming :p
 
does he know any service desk engineers in his branch
can you ask him how easy it is to move on from this position to the next level?
there seems to be quite a few opportunities once you have your foot in the door with BT, or is that dreaming :p

Just a tip in general (hopefully you can get a direct answer from the other poster) linkedin is useful for this, you can take a look for yourself at people who work at an organisation and their connections etc.. take a look at where they started etc.. and whether they progressed to other roles within that organisation or jumped ship etc..

If there is some other role you'd want in future then take a look at the people doing that role, look at the qualifications they have and their previous work experience.
 
I work for T the pay is good. Im call centre based with no specific skills. Currently on £21.5K + bonus. Doing Pretty much similar work to those working in other call centres like o2/vodaphone and they pretty much on basic wage.

BT have always been a decent payer at all grades
 
I work for T the pay is good. Im call centre based with no specific skills. Currently on £21.5K + bonus. Doing Pretty much similar work to those working in other call centres like o2/vodaphone and they pretty much on basic wage.

BT have always been a decent payer at all grades

are there opportunities to move into new roles?
do they have a career/ improvement scheme or the like
 
very lacking at the low levels (e.g if you have no specific qualifications) but if you have got qualifications in a specific area then there can be opportunities.
 
Also because of the unions we pretty much get a pay rise every year. I started on a 6 month temp contract on 17K( and no job security) 6 years ago. And in April next year depending on inflation. Will be increasing again to around £22.5k and parts of the job role have got easier instead of harder. Normally averages around a 2.5-3% increase year on year. Some lines of business also give additional holidays. I get an extra 1 day for every 2 years service
 
yeah i think my holidays are good (25days) if i move i'll probably drop a few days
not sure what the average is out there?
it's nice to have a scheme where you gain hols for service, definitely a motivator
 
Also when moving to a new company the likely hood of you being paid the lower end of a wage band is very high. So with the uncertainty with brexit if things go badly those jobs at risk are more than likely going to be the higher paid longer serving employees
 
Also when moving to a new company the likely hood of you being paid the lower end of a wage band is very high. So with the uncertainty with brexit if things go badly those jobs at risk are more than likely going to be the higher paid longer serving employees

hmm, yeah companies just love getting cheap labour and squeezing every ounce out of those employees. its normally middle management and higher management go too. i've had a couple of my own line managers made redundant in the past couple of years. on the flip side there is the 'last in, first out' too . not sure if that rings true as much these days.
 
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