Apologising to a client or clients family for an error

I work for a local authority and the supplier of our PPE (safety gear) gave us a hamper for Christmas and our manager made us give it to the Town Hall to be given away in a raffle.

The bin men aren't allowed to take tips at Christmas either (although obviously they do but just keep it quiet).
 
Is the person that the flowers were for in a decision making position that could directly affect you or your business? If so then yes, it could be seen as an attempt to gain favour, if not an outright bribe. If not then it's likely they're just investigating because they're duty bound to. If you can, find out who is doing the investigation and ask them to come and speak to you so you can explain your side.
 
ethan said:
Simple point really Richdog. You make a mistake or rather somebody acting on your behalf does. You try to rectify it and by of apology with a sorry it won't happen again etc and supply the aggrieved person with a bunch of flowers and you get accused by the regulating authority (which in this case is the council) of attempting to bribe? I'm not allowed to go in to specifics. Yes, thanks Gilly.
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Obviously the Overclockers forum has the best legal advice. Good port of call.
 
I'd very much doubt the council will get anywhere with this.

For it to be a bribe the other party would need to have gained something - not always financially. Or be influenced by this "gift" in order to continue doing business with you.

With no idea what the OP does, or what problem his client had, means we can only guess. But it could be something as simple as delivering the wrong item to a customer, and by way of apologising a card and some flowers were sent.
 
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