Apple iOS Apps not updating

[Marky]

Hey all,

My mum has just got a new iPad and I’ve set it up for her but she is having a weird issue that I can’t figure out...

All the apps update correctly but the native iOS apps like Pages etc. refuse to update - they just stay in the update list in the App Store, and when I press update, it whirls around and then shows the update button again.

I’ve tried doing a hard reset and that’s where my experience ends

Any ideas?

Thanks,
Marky

 

[Marky]

How is it connecting to the internet? If it’s cellular then there is a size limit to downloading and updating apps.

It’s Wi-Fi only.

Thanks for your suggestion though

 

[Marky]

Is it on the latest iOS?

I'd say so - But I will have to confirm. The iPad was bought for her about a week ago.