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Apple Returns policy

Discussion in 'Apple Hardware' started by D.P., Mar 10, 2020.

  1. D.P.

    Caporegime

    Joined: Oct 18, 2002

    Posts: 30,725

    I know if i buy an Apple from their webstore i can return for full refund within 2 weeks. Does this apply in store as well?

    My MacBook is very dead and im waiting on a replacement from our US office but hoping to get something to tie me over for a week.
     
  2. MrRockliffe

    Mobster

    Joined: Apr 14, 2014

    Posts: 3,088

    Location: Sunny Sussex

    Yes it does
     
  3. Feek

    Commissario

    Joined: Oct 16, 2002

    Posts: 28,208

    Location: In the radio shack

    Yes
    /thread
     
  4. Journey

    Soldato

    Joined: Oct 18, 2002

    Posts: 7,279

    Location: West Midlands

    Nah, they'll all be shut for a while.
     
  5. D.P.

    Caporegime

    Joined: Oct 18, 2002

    Posts: 30,725

    they didn't even stock anything so i got the US office to ship over a spare. Then spent 2 days fighting tine machine to do restore!
     
  6. uvarvu

    Mobster

    Joined: Apr 29, 2004

    Posts: 3,977

    Location: Bath

    When I last bought my MBP the backlight blew within a couple of days and as it was custom spec no replacements were available. They told me to buy anything in stock that could cover while a replacement was prepared and then return it once the replacement was received. So I did. No problems returning it either though they still flagged the reason for return as buyer's remorse.
     
  7. Alpherah

    Sgarrista

    Joined: Jun 24, 2008

    Posts: 8,074

    Buyers remorse means the machine can be refurbished. Otherwise DOA option means the machine had a fault and needs to be broken down
     
  8. Feek

    Commissario

    Joined: Oct 16, 2002

    Posts: 28,208

    Location: In the radio shack

    When my Apple watch broke and they had to send it away for repair, I complained bitterly because I'd lose my nearly two year streak of filling all three exercise rings. Their suggestion was to buy another watch to wear while mine was being fixed (it was actually replaced) and then return it for a full refund when mine came back.