Aquiss

Soldato
Joined
18 Aug 2007
Posts
9,782
Location
Liverpool
I searched for 'the' Aquiss thread on here, and realised there wasn't one. :eek: We have a thread for most of the providers, so I'm starting this rather than tag onto the main BT/FTTP thread. I ordered 'Family Pure Fibre 1000' with a /29 IPv4 and a /58 IPv6 last Friday. The MD (Martin) has been very responsive and helpful, I can't fault them so far. Openreach called today to drop fibre from the pole to the front of the property. The chap was excellent, and did a really nice job negotiating a badly placed soil pipe and some other obstacles, hiding the drop across the street name sign and down behind a drain pipe, so it's virtually invisible. Top marks.

The fibre isn't actually lit atm. Openreach previously said a node is being repaired/completed further along in the area, and it'll be finished by tomorrow or the day after. Then the fibre will be lit, and we'll get a formal install date in the next couple of days. Can't wait. :D I'm planning to get a RackyRax 12u wall mounted cabinet, PDU, patch panel and shelf installed this week so I can finally tidy up what became, but was never intended to be, the 'network corner'.

Code:
            _______________
            | RUCKUS R710 |
            | WALL MOUNT  |
            |   WIFI AP   |
            |_____________|
                   ||
                   ||
.__________________||___________________.
|            RAS PI 3B+ (DNS)           |
|       RADXA ROCK 5B (DNS & DHCP)      |
|   SYNOLOGY DS218+ 40TB (*arr stack)   |
|     BEELINK SER 5 (PROXMOX HOST):     |
|     - ROCKY LINUX LXC: Docker stuff   |
|     - OPENBSD VM: httpd/reverse proxy |
|-------------- 1u SHELF ---------------|
|        x86 ROUTER (VyOS/OpenWRT)      |
|              PATCH PANEL              |
|        NETGEAR PROSAFE L3 SWITCH      |
|                  - -                  |
|                 P D U                 |
[_______________________________________]

I was debating replacing the venerable x86 router (Pentium G4560, 8GB DDR4, 512GB m.2 SSD, VyOS) with either a GL.INET Flint 2 (faster than an MP to the expenses office, uglier than Boris Johnson making a baby, non-rackable), or the Q4 2023 released TP-Link ER8411 10Gbe (fast, unobtrusive looks, rackable). As it turns out though, the IPv6 ACL and firewall is lacking in the TP-Link, which is typical of them in new releases. Maybe in a couple of years when it loses £100 and gains some maturity! There's also the possibility of a nice little Beelink EQ12 (N100 based mini-PC with 8GB DDR5, 256GB NVMe, dual I225-V3 2.5Gbe NICs). I foresee Openreach matching VM in the next year or two on at least the 2Gb front, so it'd make sense to get something along these lines now while I'm having a shuffle around.

I found Aquiss' WhatsApp channel a handy place for 'breaking news', core router upgrade info, emergency works etc. Join if you haven't already (it'd probably help if you're a customer, though :p). So, Aquiss customers assemble!
 
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going live on wednesday as long as everything goes to plan, thanks for creating this thread will definitely be useful.
will also be on the fibre 1000 plan
 
Been with Aquiss for a year this month, it's been brilliant not a single disconnect. Transfer many TB's of data each month without a hitch.

thanks for the Whatsapp group link, didn't know that existed.

I'm just running OPNsense on a Dell 5050 SFF unit under Proxmox.

Would you mind posting up a bbc.co.uk traceroute and a few pings when you get it installed? What router are you using?

Seeing that I am connected:

ZXQ6cbo.png


sX8G4UL.png
 
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Been with Aquiss for a year this month, it's been brilliant not a single disconnect. Transfer many TB's of data each month without a hitch.

thanks for the Whatsapp group link, didn't know that existed.

I'm just running OPNsense on a Dell 5050 SFF unit under Proxmox.

Seeing that I am connected:
...

Nice! Here's VM for comparison, though tbf (1) it's 1.20am now and (2) I do have QoS (fq_codel) active to combat bloat. VyOS is CLI based and it's a whole 'thing' to disable QoS (delete a dozen lines of config one-by-one, test, re-add the lines, commit changes, save...). At peak time, basically 4pm until gone midnight, those same pings are into the 30ms range and above, with spikes to triple figures(!). Even so, compared to fibre they're still poor and especially the jitter - again, considering QoS is active as well. Those should be as tight as a proverbial.

Code:
traceroute to bbc.co.uk (151.101.64.81), 30 hops max, 60 byte packets
 1  _gateway (10.100.0.1)  0.134 ms  0.092 ms  0.090 ms
 2  10.53.35.5 (10.53.35.5)  11.211 ms  11.172 ms  11.125 ms
 3  pres-core-2b-ae55-650.network.virginmedia.net (213.104.74.153)  11.987 ms  11.964 ms  11.940 ms
 4  * * *
 5  tcma5-ic-1-ae0-0.network.virginmedia.net (62.253.174.181)  12.789 ms  13.757 ms  15.992 ms
 6  * * *
... timeout.

Pings:

Code:
--- bbc.co.uk ping statistics ---
100 packets transmitted, 100 received, 0% packet loss, time 10713ms
rtt min/avg/max/mdev = 7.266/12.697/18.857/1.610 ms
Code:
--- 8.8.8.8 ping statistics ---
100 packets transmitted, 100 received, 0% packet loss, time 9973ms
rtt min/avg/max/mdev = 16.857/23.070/30.932/2.146 ms
Code:
--- 1.1.1.1 ping statistics ---
100 packets transmitted, 100 received, 0% packet loss, time 9978ms
rtt min/avg/max/mdev = 13.853/19.937/26.340/2.345 ms

puke-throwup.gif


What spec router are you running OPNsense on? How's it handling PPPoE at gigabit?
 
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My install date is next week,hoping to use asus router then switch to openwrt router to compare,
been on virgin for well over 20 years now,time for a change :).

Zia
 
My install date is next week,hoping to use asus router then switch to openwrt router to compare,
been on virgin for well over 20 years now,time for a change :).

Zia
A similar boat to me, then! I stayed out of contract with VM for two years(!) and paid full whack, just because fibre was coming 'soon' and I didn't want to be stuck mid-contract when it did. I wanted out that badly... Being able to order the moment I received the Openreach email was nice. :)
 
Would you mind posting up a bbc.co.uk traceroute and a few pings when you get it installed? What router are you using?

yeah sure, i should check it with my current connection too so i can compare.
i will be using a unifi express, its no where near as advanced as your setup but its fine for me with the simplicity,
might get the new ultra gateway and use the express as an AP later on.
i have been looking into mini pc's/routers so i will see how the connection is before investing.

main thing for me is latency for gaming, currently really good with sky where i am so im hoping its better.
 
I've got both Aquiss and VM approx 1Gbps services and while OR FTTP is lower latency the difference in services for me is not as vastly in favour of Aquiss/OR as I had expected. I monitor both connections and over the last couple of years VM has basically bounced between either about 18ms or 12ms latency. Aquiss for the last 10 months has been a fraction over 6ms most of the time and of course jitter is better as well.

However monitoring packet loss and drops has been interesting. My VM services has very few periods of packet loss and only a rare drop of service for a few mins every few months. In contrast the Aquiss/OR services has some packet loss and the odd short loss for a couple of mins once and sometimes twice a week and these aren't all in the early hours. Additionally Aquiss has have more planned maintenance leading to loss of service than VM and twice in the last month of so.

While I am happy with the Aquiss/OR service and great support, for me its not been the night and day difference I had expected although most people wouldn't notice the majority of these glitches in general use.
 
Nice! Here's VM for comparison, though tbf (1) it's 1.20am now and (2) I do have QoS (fq_codel) active to combat bloat. VyOS is CLI based and it's a whole 'thing' to disable QoS (delete a dozen lines of config one-by-one, test, re-add the lines, commit changes, save...). At peak time, basically 4pm until gone midnight, those same pings are into the 30ms range and above, with spikes to triple figures(!). Even so, compared to fibre they're still poor and especially the jitter - again, considering QoS is active as well. Those should be as tight as a proverbial.
Code:
traceroute to bbc.co.uk (151.101.64.81), 30 hops max, 60 byte packets
 1  _gateway (10.100.0.1)  0.134 ms  0.092 ms  0.090 ms
 2  10.53.35.5 (10.53.35.5)  11.211 ms  11.172 ms  11.125 ms
 3  pres-core-2b-ae55-650.network.virginmedia.net (213.104.74.153)  11.987 ms  11.964 ms  11.940 ms
 4  * * *
 5  tcma5-ic-1-ae0-0.network.virginmedia.net (62.253.174.181)  12.789 ms  13.757 ms  15.992 ms
 6  * * *
... timeout.

Pings:

Code:
--- bbc.co.uk ping statistics ---
100 packets transmitted, 100 received, 0% packet loss, time 10713ms
rtt min/avg/max/mdev = 7.266/12.697/18.857/1.610 ms
Code:
--- 8.8.8.8 ping statistics ---
100 packets transmitted, 100 received, 0% packet loss, time 9973ms
rtt min/avg/max/mdev = 16.857/23.070/30.932/2.146 ms
Code:
--- 1.1.1.1 ping statistics ---
100 packets transmitted, 100 received, 0% packet loss, time 9978ms
rtt min/avg/max/mdev = 13.853/19.937/26.340/2.345 ms



What spec router are you running OPNsense on? How's it handling PPPoE at gigabit?

Ooft, yeah those pings aren't pretty. A freind of mine has been on VM for years, finally got FTTP recently and switched, and is blown away at how much more responsive it feels from the lower latency, the much faster upload and download being a big bonus too.

It's a Dell Optiplex 5050 SFF, running an i5 7500. Handles PPPoE fairly well, although CPU usage does get pretty high. I can still max out the connection on a wireguard VPN to Private Internet Access though, so it's not struggling too bad :) I think it would be nice if they moved away from PPPoE as it does carry quite an overhead.
 
Ooft, yeah those pings aren't pretty. A freind of mine has been on VM for years, finally got FTTP recently and switched, and is blown away at how much more responsive it feels from the lower latency, the much faster upload and download being a big bonus too.

It's a Dell Optiplex 5050 SFF, running an i5 7500. Handles PPPoE fairly well, although CPU usage does get pretty high. I can still max out the connection on a wireguard VPN to Private Internet Access though, so it's not struggling too bad :) I think it would be nice if they moved away from PPPoE as it does carry quite an overhead.
Yeah, I looked hard for an ISP offering a /29 or better, /64 or better, and DHCP rather than PPPoE. TT residential do DHCP in favour of PPPoE but they don't offer static IPs (or even IPv6 iirc?). The business side does static IPs, but PPPoE only. As I'm sure you know, PPPoE is single threaded and poorly optimsed on *BSD at the moment. It runs a lot faster on Linux, but *BSD will manage with suitable hardware. A desktop class i7 shouldn't find much to worry about though!
 
Would you mind posting up a bbc.co.uk traceroute and a few pings when you get it installed? What router are you using?

went live this morning, had openreach here for about an hour, was a simple 1 stage install for me.
so far so good although the unifi express took a while to get my head around.

below pings as requested

Tracing route to bbc.co.uk [151.101.128.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms unifi.localdomain [192.168.1.1]
2 5 ms 4 ms 4 ms lns3.the.dsl.enta.net [78.33.253.138]
3 5 ms 4 ms 4 ms 100.bundle-ether2.the.dsl.enta.net [78.33.252.129]
4 5 ms 4 ms 4 ms bundle-ether1.telehouse-east4.core.enta.net [188.39.127.244]
5 * * 4 ms 172.30.1.24
6 4 ms 4 ms 4 ms 5.57.81.59
7 4 ms 4 ms 4 ms 151.101.128.81

Trace complete.
 
Nice! Currently, on my VM connection (which is variable as the wind, and shows the difference from my last post at night time):

Code:
ping -c 4 -i 0.5 bbc.co.uk
PING bbc.co.uk (151.101.0.81): 56 data bytes
64 bytes from 151.101.0.81: icmp_seq=0 ttl=57 time=26.157 ms
64 bytes from 151.101.0.81: icmp_seq=1 ttl=57 time=22.863 ms
64 bytes from 151.101.0.81: icmp_seq=2 ttl=57 time=26.432 ms
64 bytes from 151.101.0.81: icmp_seq=3 ttl=57 time=24.972 ms

--- bbc.co.uk ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 22.863/25.106/26.432/1.406 ms
 
Nice! Currently, on my VM connection (which is variable as the wind, and shows the difference from my last post at night time):

Code:
ping -c 4 -i 0.5 bbc.co.uk
PING bbc.co.uk (151.101.0.81): 56 data bytes
64 bytes from 151.101.0.81: icmp_seq=0 ttl=57 time=26.157 ms
64 bytes from 151.101.0.81: icmp_seq=1 ttl=57 time=22.863 ms
64 bytes from 151.101.0.81: icmp_seq=2 ttl=57 time=26.432 ms
64 bytes from 151.101.0.81: icmp_seq=3 ttl=57 time=24.972 ms

--- bbc.co.uk ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 22.863/25.106/26.432/1.406 ms
oh wow that is windy.
what have u set your dns too? i used cloudflare at the time of those results which tends to be fastest for me
 
oh wow that is windy.
what have u set your dns too? i used cloudflare at the time of those results which tends to be fastest for me
I run my own DNS, on and off prem. A combination of dnsmasq (router), AdGuard Home (Rocky in an LXC on Proxmox, Radxa ROCK 5B) and Blocky (4 core 12GB RAM VPS in London). It won't materially affect your ping though mate, as once you've resolved the domain it'll be held in cache by your OS (and your router, and your upstream DNS).
 
Say what?! On the same package/speed or do you have to change?
You sign up now for instance £18 a month for 6 months then £36 a month after. Over 12 months equivalent to £27 a month.
After the 12 months can you sign up for another 12 months and get a deal again or are you stuck paying £36 a month.
 
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