Aquiss

[ChrisD.]

If your currently on a less than 1Gb service and you go for the 1.6Gb do they just send you a new ONT it's not an engineer visit again is it?

When I did the same move with EE they sent an engineer to fit the new ONT.

 

[Caged]

You might have had an ONT with a 2.5Gb port installed from the outset, but otherwise it's a (quick) engineer visit to swap it.

 

[robj20]

You might have had an ONT with a 2.5Gb port installed from the outset, but otherwise it's a (quick) engineer visit to swap it.

Zero chance of that, it's not the first gen ont but it's not far off, it's one of the first installed after they ditched the battery and also started using the external junction boxes, so pretty old.

 

[Avalon]

My mate from Bridgnorth just got FTTP activated with EE 1.6Gbps with a very low ping I ever seen 4ms.
He almost sign-up Aquiss two weeks ago told him not to join them as he was glad to join EE instead after explained to him of my Aquiss experience.

So you told him what an utter embarrassment your actions were and how you then when you eventually did the correct thing and apologised, you then tried to re-write history after thy wanted nothing to do with you and you still can’t let it go and insist on stalking any thread and communication channel they have?

In the words of Elsa: Let it go!