Are your HomePods working? Mine can't tell me the time any more.

Feek · 2 May 2024 at 09:19

This worked perfectly yesterday but today, all my HomePods can't tell me the time at home, although they can tell me the time in different countries.

Tested this on multiple HomePod minis and a couple of original full size HomePods.

"Hey Siri, what's the time?"
"I found some web results, I can show you if you ask again from your iPhone."
"Hey Siri, what's the time in Spain?"
"It's ten sixteen in Madrid, Spain."

Anyone else got the same problem today?

MrRockliffe · 2 May 2024 at 09:23

What does it say if you say “what time is it?”

Feek · 2 May 2024 at 09:28

MrRockliffe said:
What does it say if you say “what time is it?”

"I found some web results, I can show you if you ask again from your iPhone."

ChrisD. · 2 May 2024 at 09:37

Turned them off and on again? Have you tried restarting your internet router?

Feek · 2 May 2024 at 09:55

ChrisD. said:
Turned them off and on again? Have you tried restarting your internet router?

I've reset one of them and it didn't make any difference. I also bounced the internet connection this morning.

Is anyone else seeing this or are yours working properly?

ChrisD. · 2 May 2024 at 09:59

Sonos house here I'm afraid, we don't have any HomePods.

MrRockliffe · 2 May 2024 at 10:06

Feek said:
"I found some web results, I can show you if you ask again from your iPhone."

Super strange. Maybe a firmware bug?

Is it a function you use regularly? If so, maybe get in touch with Apple, otherwise you could try waiting.

Feek · 2 May 2024 at 10:25

MrRockliffe said:
Super strange. Maybe a firmware bug?

Is it a function you use regularly? If so, maybe get in touch with Apple, otherwise you could try waiting.

Yes, daily. We don't have any clocks in the bedroom so it's normal to ask the question. There was no firmware update overnight.

This is why I'm asking if anyone else has the same problem.

MrRockliffe · 2 May 2024 at 10:30

Feek said:
Yes, daily. We don't have any clocks in the bedroom so it's normal to ask the question. There was no firmware update overnight.

This is why I'm asking if anyone else has the same problem.

Hmm, super strange.

You've been through all the troubleshooting steps I can think of.

So it's all your HomePods in your home? And they seemingly all stopped being able to tell the time at the same time? You mentioned you've reset one of them as well.

Does HomePod do voice recognition? I ask as I've had weird things with my Google setup, whereby it can't answer a question if I ask it, but will if my other half does, and vice versa - questions which aren't unique to us, either.

Maybe an API error for whichever server they pull the time from for UK, as it seemed to work for Spain. What if you ask "what is the time in London?"

Feek · 2 May 2024 at 10:33

MrRockliffe said:
So it's all your HomePods in your home? And they seemingly all stopped being able to tell the time at the same time? You mentioned you've reset one of them as well.

They worked yesterday, they don't work today. I don't know if they all stopped at the same time but I would assume so.

MrRockliffe said:
Does HomePod do voice recognition? I ask as I've had weird things with my Google setup, whereby it can't answer a question if I ask it, but will if my other half does, and vice versa - questions which aren't unique to us, either.

My wife tried this morning and she gets the same.

MrRockliffe said:
What if you ask "what is the time in London?"

It tells me the time in London.

I wondered if it had lost my location but if I ask where one of my friends are, it tells me in miles.

HACO · 2 May 2024 at 11:26

Exactly. What time is it goes to search, what time is it in a specific location works.

Feek · 2 May 2024 at 11:29

HACO said:
Exactly. What time is it goes to search, what time is it in a specific location works.

Thanks. That's what I needed to know, it must be an apple thing. I won't investigate any further.

notime · 2 May 2024 at 15:20

@Feek: I have the same issue. It works with Siri on iPhone and iPad, but stopped working on either of my HomePods yesterday. I also updated one of the iPads to iPadOS 17.4 yesterday, not sure if there could be a causal relation.

Feek · 2 May 2024 at 15:26

OK, it's obviously a bigger issue. I don't think your 17.4 update has anything to do with it.

notime · 2 May 2024 at 15:30

Feek said:
OK, it's obviously a bigger issue. I don't think your 17.4 update has anything to do with it.

Yeah, I found other reports about this now. Aside from telling it a location, "what is the time in 1 second" also works.

Broken Hope · 2 May 2024 at 17:36

Macrumours are reporting it now too.

Feek · 2 May 2024 at 23:08

It works again now. It’s come back in the last half hour or so.

MOOGLEYS · 4 May 2024 at 11:37

All of mine are working ok although I don’t ask them the time very often. They do glitch quite a bit though. Sometimes they just completely ignore me altogether or play in a different room than requested.