Argos returs dispute with Chromecast
- Thread starter Vakas
- Start date
It might be worth checking with customer services - if there really is an issue with the manager at that specific store they might already be aware of previous incidents and prepared to be more flexible in this specific case.
TBH though technically you opened the box whatever form you try to wrap it up in.
TBH though technically you opened the box whatever form you try to wrap it up in.
Soldato
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Does the Chromecast come with a Spell Checker? If so I would keep it...
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lol what you could do is go on line reserve there stock, then go to the store say it doesnt work, they will not have any to give and they might just give you a refund.
Caporegime
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Caveat Emptor applies here.
You can take them to court for misselling the product as being under their money back guarantee and get a full refund.
Doesn't matter what the website, catalogue or receipt says as an Argos representative told you that it was covered.
Doesn't matter what the website, catalogue or receipt says as an Argos representative told you that it was covered.
Caporegime
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Yes, that's totally worthwhile.
And the law is already quite clear, regardless what the rep in Argos says.
Soldato
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Verbal contracts aren't worth the paper they're written on (as my old business law lecturer used to say). Unless he has proof he was told that then no court in the land will just accept he was.
I used to work in Argos back in 2002 and items excluded from the money-back guarantee had this stated clearly on the receipt under the item. I presume they still do this so unless his receipt says otherwise he has no case.
Some places charge £30 for them! outrageous!