Associate
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With both of you teachers I am sure you bring in a good wage just take some of that £39k a year, each of you get and go buy a good one
Armchair Solictors required
- Thread starter kitkat9933
- Start date
It is a Cata oven badged up as Cooke and Lewis.
My point still stands, B&Q pay for a certain level of service, you have been offered that.
Soldato
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I'm guessing 'Holiday school' means you worked through the break ?
Why not put a request on here for an OCer to housesit for you, there are few in your area.
How about someone from your school; parent or teaching assistant
(Thinking out of the box)
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But by law through the guarantee a repair, replacement or refund must be carried out upon reasonable terms. Surely weekdays only 9-5 is not reasonable? That's when the majority of the population work.
I'd do this ^
Soldato
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Yes but you take weekends off yourself.
I get the same from people who think I should work godforsaken hours simply to suit them.
I like my time off too.
As they haven't actually fixed your error, I think there should be some more leeway in this situation. When something goes wrong, especially with a repair, you should go out of your hours to remedy the matter. If the have only one repair line then I would elevate your complaint as far as you can.
You asked about small claims in the OP, were you remotely serious?
I don't think they work weekends either.
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Yes, I donate a lot of my holiday time (except a few weeks in summer) on camps to help students who need extra support outside of normal lessons.
I'm not going to let a stranger in my house. I even offered to B and Q the chance of my mum housesitting if they paid for her 400 mile round trip in petrol.
Soldato
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What hours are reasonable to make a repair man work?
Different from my own and your own?
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I'm not suggesting people who service products shouldn't have or don't deserve weekends or holidays, but surely it is reasonable to expect a service provider to operate shifts so the whole 7 day week can be covered? In my job there isn't the choice of what days we work.
Every time something goes wrong in a household should the person have to take time off? ISP's and utility companies manage to work around the standard 9-5 hours.
Soldato
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What does this donation involve?
9-5 again?
Uninstall the cooker, bring it down to the local store on a Saturday ask them to arrange repair, and call you to collect when done.
Sure, if someone pays for it.
Associate
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The same argument could be made of teachers etc, schools open and closing hours are wrong for working people to take / pick up kids etc - teachers should work shifts? 
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Sales of Good Act
"The repair or replacement must be done within a reasonable time and without causing the buyer significant inconvenience. If this happens, the buyer will be entitled to:
a) a refund
b) a price reduction
c) a cancellation ('rescission') of the contract with a partial refund based on usage of the goods whilst in their possession."
"The repair or replacement must be done within a reasonable time and without causing the buyer significant inconvenience. If this happens, the buyer will be entitled to:
a) a refund
b) a price reduction
c) a cancellation ('rescission') of the contract with a partial refund based on usage of the goods whilst in their possession."
Last edited:
Soldato
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Due to your inflexibility you only have one option take out the oven drop it back to B&Q and ask for a refund (they are open at weekends)
Take the money and get down to John Lewis or Currys and purchase one and they will install at weekends
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Taking the oven back to B and Q isn't a problem as they open till around 9 here and on weekends. But i'm sure they will play hard ball even with the sales of good act on my side.
He still won't get it repaired at the weekend though should it go wrong.
Soldato
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Okay, I am going to back out of this thread, I am unsure why, but I feel no empathy at all for you. Usually with teachers I do, I am quite supportive, but in this case, it might be your phrasing and seeming belligerence, it generates no sympathy from me.
Being in your house for collection isn't a significant inconvenience in a 'reasonable' persons mind.
We've suggested alternatives, you have ignored them.
Bring it down to B&Q, dump it on the counter, ask for your money back or a repair.
Asking them to pay for your mother's 400mile fuel bill isn't what any normal thinking human being would suggest.
You keep quoting passages of law, when any court action to enforce such a law would involve vast amounts of time off.
Why not just email B&Q this thread?
Anyway you absurdly appeared to have riled me, when I arrived along to try to help. Meh.
Being in your house for collection isn't a significant inconvenience in a 'reasonable' persons mind.
We've suggested alternatives, you have ignored them.
Bring it down to B&Q, dump it on the counter, ask for your money back or a repair.
Asking them to pay for your mother's 400mile fuel bill isn't what any normal thinking human being would suggest.
You keep quoting passages of law, when any court action to enforce such a law would involve vast amounts of time off.
Why not just email B&Q this thread?
Anyway you absurdly appeared to have riled me, when I arrived along to try to help. Meh.
