Ask4 Broadband Connection Dead

Soldato
Joined
15 Jan 2005
Posts
2,717
Location
London
Im at uni and recently signed up to Ask4 broadband for my internet access. Its the only company we're allowed to use at my halls. Anyway, the other day the connection just went dead, completely dead. Its not my ethernet cable and its not my laptop, as I have tried a different cable and a different laptop. Im assuming its therefore some problem with the socket itself? How likely is that? What sort of solution am I looking at?
 
Maybe ring them up and see if they can check from their end?

You using a router or modem? Does it connect? Any lights etc?
 
While I was in halls in my first year at Northumbria University, the private accomodation halls I had used ask4; they had around 10 days downtime in the 9 months I was there.

Get used to it IMO, they're hardly the best ISP for uptimes.. your computer / socket is probably fine.. most of my downtime was caused by the gateway crashing.. (guessing they used to run it on some old *nix box that wasn't up to the job :p)
 
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