Hi all,
Been at my current workplace for a few years now first joining as an operations & facilities coordinator, after 6 months I was promoted to a newly created role as a project specialist, this came with a 30% pay rise.
I was in this role for 12 months when I was suddenly moved to technical support with a few days’ notice, this is the top technical team with the most experienced guys and recognised as knowledge experts for all our technologies, systems and internal processes so I was quite apprehensive having not really been exposed to any of it.
There was no mention of a pay rise when I was moved to this role, despite it very much being a promotion, I’m expected to have far greater knowledge and be able to support numerous apps, processes, critical internal systems and databases etc in order to support, fix and implement requested changes or fashion preventatives.
I’ve been in the role for 12 months now, and it’s been extremely challenging, I’ve wanted to quit several times and been under a lot of stress as I’ve barely had any training, despite this, I am now feeling like I’m starting to be a productive member of the team rather than a burden and can now work independently.
I now want to ask for a pay rise, as like I have mentioned, from my previous role the expectations and responsibilities placed on me is far greater. I also am unable to finish on time most days as we provide support to other teams who finish later than us, we are also the busiest towards the end of the day and a lot of the time, things have to be fixed same day. There have been times where I've been required to stay until 19:30 when I'm contracted to finish at 17:00, most days I finish around 17:30-17:45.
But I’m reluctant to do so, firstly because I do not think, even on my current salary I’d find it easy to find another role paying the same, partly because I do not think my CV does me justice, I’m essentially at an intermediate level for Excel (including VBA & PQ) and SQL (as well as Access) as well as having a decent understanding of PS/VBS scripting, setting up servers etc which just doesn’t sound that great, or enough to demand my current salary but I have a lot of other good attributes that I find hard to put across on a CV like being very analytical, able to come up with ideas for improvements, being able to liaise with various parties to delivery a project etc, I believe it was these sorts of things which got me my current role.
I’m also reluctant to ask for a pay rise just because of the awkwardness of it, the business does treat me well for the most part, for example they gave me full pay for a few weeks despite having 1 or 2 days off during the week because of childcare issues due to the pandemic. They've also put their confidence in me where others haven't by promoting me twice. The business has also suffered because of the pandemic, still profitable but less so, those who get a bonus did not this year etc.
But I also think it’s unfair to essentially promote me to a role requiring far more knowledge and responsibility without a pay rise, although I’d say I have developed and learnt new things, a lot of it is business specific, what we do is unique, so not all of it is transferable, I’m also not down to get any extra certs or quals or anything like that.
Weirdly we do not have salary reviews, we do have performance reviews which have a strict agenda which doesn’t include salaries. I’ve never been told what the salary structure is, if there is one, I think it’s always been a case that everyone gets a small % increase each year. I've also no idea what other members of the team get.
In terms of a pay rise, I want to ask for £5k which would represent roughly a 15% increase which is probably still selling myself short.
Sorry for the ramble, I just want to ask, but not at the same time, do I request a meeting with my manager or email them, what do I do if they refuse? I'm thinking of maybe emailing my manager to ask what the salary structure is, if there is one? I might be able to gauge the response I might get based on the response to this maybe?
Anyone been in the same situation or have any advice I'd be greatly appreciative.
Thanks in advance.
Been at my current workplace for a few years now first joining as an operations & facilities coordinator, after 6 months I was promoted to a newly created role as a project specialist, this came with a 30% pay rise.
I was in this role for 12 months when I was suddenly moved to technical support with a few days’ notice, this is the top technical team with the most experienced guys and recognised as knowledge experts for all our technologies, systems and internal processes so I was quite apprehensive having not really been exposed to any of it.
There was no mention of a pay rise when I was moved to this role, despite it very much being a promotion, I’m expected to have far greater knowledge and be able to support numerous apps, processes, critical internal systems and databases etc in order to support, fix and implement requested changes or fashion preventatives.
I’ve been in the role for 12 months now, and it’s been extremely challenging, I’ve wanted to quit several times and been under a lot of stress as I’ve barely had any training, despite this, I am now feeling like I’m starting to be a productive member of the team rather than a burden and can now work independently.
I now want to ask for a pay rise, as like I have mentioned, from my previous role the expectations and responsibilities placed on me is far greater. I also am unable to finish on time most days as we provide support to other teams who finish later than us, we are also the busiest towards the end of the day and a lot of the time, things have to be fixed same day. There have been times where I've been required to stay until 19:30 when I'm contracted to finish at 17:00, most days I finish around 17:30-17:45.
But I’m reluctant to do so, firstly because I do not think, even on my current salary I’d find it easy to find another role paying the same, partly because I do not think my CV does me justice, I’m essentially at an intermediate level for Excel (including VBA & PQ) and SQL (as well as Access) as well as having a decent understanding of PS/VBS scripting, setting up servers etc which just doesn’t sound that great, or enough to demand my current salary but I have a lot of other good attributes that I find hard to put across on a CV like being very analytical, able to come up with ideas for improvements, being able to liaise with various parties to delivery a project etc, I believe it was these sorts of things which got me my current role.
I’m also reluctant to ask for a pay rise just because of the awkwardness of it, the business does treat me well for the most part, for example they gave me full pay for a few weeks despite having 1 or 2 days off during the week because of childcare issues due to the pandemic. They've also put their confidence in me where others haven't by promoting me twice. The business has also suffered because of the pandemic, still profitable but less so, those who get a bonus did not this year etc.
But I also think it’s unfair to essentially promote me to a role requiring far more knowledge and responsibility without a pay rise, although I’d say I have developed and learnt new things, a lot of it is business specific, what we do is unique, so not all of it is transferable, I’m also not down to get any extra certs or quals or anything like that.
Weirdly we do not have salary reviews, we do have performance reviews which have a strict agenda which doesn’t include salaries. I’ve never been told what the salary structure is, if there is one, I think it’s always been a case that everyone gets a small % increase each year. I've also no idea what other members of the team get.
In terms of a pay rise, I want to ask for £5k which would represent roughly a 15% increase which is probably still selling myself short.
Sorry for the ramble, I just want to ask, but not at the same time, do I request a meeting with my manager or email them, what do I do if they refuse? I'm thinking of maybe emailing my manager to ask what the salary structure is, if there is one? I might be able to gauge the response I might get based on the response to this maybe?
Anyone been in the same situation or have any advice I'd be greatly appreciative.
Thanks in advance.