Asking Parcel Force to hold PS4 at depot

Atlas23 · 27 Nov 2013 at 16:02

Hi guys, I pre-ordered my PS4 from Tesco and it will be delivered on Friday by Parcel Force

Now compared to other couriers, Parcel Force are in the dark ages. No time slot given, the only tracking is basically when it gets put on the van, and you can't even track the current GPS position of the van!

Anyway, I live in a block of flats, so the chances of Parcel Force bothering to ring my mobile so I can come down and sign for it are minimal. I plan on ringing them the moment I get my tracking number on Thursday to see if they can hold it at my local depot for me to collect myself on Friday.

Has anyone had experience with this? A friend of mine has done this before, but I'm not sure how likely it is that I will get through to a real human being on the phone, and if they'll just shun me off.

Atlas23 · 27 Nov 2013 at 18:04

Yeh I just don't really want to have to wait all day to get my PS4 as I have booked the day off work. So it will be a waste if I can't get it until after 4pm

Atlas23 · 27 Nov 2013 at 21:28

Yodel (despite their awful reputation) also have good tracking

Atlas23 · 28 Nov 2013 at 09:06

cainer said:
getting a ps4 delivered and not bunking off work to play it? im hugely confused??

Blazin23 said:
Yeh I just don't really want to have to wait all day to get my PS4 as I have booked the day off work. So it will be a waste if I can't get it until after 4pm

Atlas23 · 28 Nov 2013 at 09:55

Retromatic said:
Yeah I've done this before a few times - once it went out for delivery when I had driven all the way to collect it but t all other times it was okay.

Did you ring your local depot once you had your tracking number?

Atlas23 · 28 Nov 2013 at 10:23

ColdAsIce said:
Why did you not just do click and collect from Tesco? O_o

Unfortunately I couldn't do that with the PS4, as they are all being sent out with Parcel Force (minus the few that were pre-ordered in store).

Standard Delivery was the only option available.

Atlas23 · 28 Nov 2013 at 15:29

Thanks for the advice EVH. I tried googling 'ParcelForce 01473 Ipswich' but couldn't find the number anywhere (apart from the 0844 one).

Anyone who can find the local number for
Parcelforce Worldwide
30 Central Av
Ipswich IP3 9SL

will get a free copy of the Steam game Awesomenauts (as that's what is sitting in my inventory at the moment

)

EDIT: After some research, it appears that PF may have stopped using local numbers entirely

Atlas23 · 28 Nov 2013 at 15:41

Can't as I'm at work right now, but I'd imagine they would just give me the 0844 209 6152 number.

Man I wish I had ordered with ShopTo. The thought of the extra clubcard points got the better of me!

Atlas23 · 28 Nov 2013 at 15:54

Thanks, I'll try when I get home. Just hope Tesco/ParcelForce send out the tracking numbers before the depot closes at 7PM. Otherwise will have to wait til the morning and hope I can talk to them in time!

Atlas23 · 29 Nov 2013 at 22:39

Just thought I'd give an update. After ringing Parcelforce yesterday evening, the kind lady was not sure if they could hold a parcel back, so she said she would call me back with more info.

8pm went by (when the depot closes) and no phone call, so I assumed there was nothing they could do.

Then this morning at about 8:30am when I was preparing to go and sit by the entrance to my building (to wait for the big red van), I get a phone call saying my package has been held at the depot

So all good, and realistically Parcelforce were better than DPD/others as I was able to collect and play my console before 9am, instead of waiting for a scheduled delivery time