ASUS AMD NAVI 5700 AT £249 & 5700 XT AT £299 WITH FREE GAMES, CASHBACK BF OFFER, DETAILS INSIDE!!!

silent · 2 Mar 2020 at 11:37

Darkman said:
I suspect ASUS are using that excuse to avoid paying anyone. I've not had any money from them either, nor have I requested or received any game code. The original post made it clear we could and should claim all 3 offers though, so either it was a genuine mistake from OcUK, or ASUS are playing fast and loose with false promotions.

At the moment I'm £40 out of pocket and still haven't claimed a game I though I was entitled to either. Pretty disappointing to be honest, especially given the £300 offer for the 260 SUPER currently available.

i concur with all that. p**s poor in my opinion. only the review one has been granted and i've used the ghost recon code. and possibly the ithers too. i also purchased a R7 so got free games with that too. and a mobo!

apg · 3 Mar 2020 at 14:26

I have emailed the asus customer suport email given in this thread about the £40 cashback (have been paid the £25). I shall see how they reply. If they refuse to pay and we are all missing the initially advertised cashback what action should we take? I know overclockers customer service is good so hopefully their is some recourse they can offer.

Darkpassenger · 3 Mar 2020 at 21:37

apg said:
I have emailed the asus customer suport email given in this thread about the £40 cashback (have been paid the £25). I shall see how they reply. If they refuse to pay and we are all missing the initially advertised cashback what action should we take? I know overclockers customer service is good so hopefully their is some recourse they can offer.

You have to chase them up took 6 emails for me

apg · 4 Mar 2020 at 12:32

Darkpassenger said:
You have to chase them up took 6 emails for me

What necessitated the back and forth of emails? Did they try and say the £25 and £40 cant be claimed together?

jrwagh333 · 4 Mar 2020 at 13:25

Would be nice to see OCUK stepping in.

However, if ASUS are claiming that them sending you a gamecode is replacement for the cashback, they are simply wrong. Forget the TandC for a moment, if you go by what they are saying, if they send you a gamecode but you don't redeem it, that is not considered acceptance.

dazzlaa · 4 Mar 2020 at 16:20

So glad I avoided this, cash back offers are always a pain in the backside!

Darkpassenger · 4 Mar 2020 at 18:17

apg said:
What necessitated the back and forth of emails? Did they try and say the £25 and £40 cant be claimed together?

I think they were just incompetent I had to send invoice twice

Darujhistan · 5 Mar 2020 at 15:17

I hope people have learned to avoid this kind of scam marketing in future.

Nearly six months later, still ongoing issues.

apg · 19 Mar 2020 at 19:08

All monies have now been paid.

Darkman · 21 Mar 2020 at 15:50

apg said:
All monies have now been paid.

I'm glad your wait is over. Thanks for letting us know.

Although my application is listed as "Approved" I'm still waiting for the £40.

silent · 23 Mar 2020 at 10:19

im waiting for the review but they are refusing the £40 due to the games. even though i linked this thread. anyway, my card was faulty and has been returned. when the replacement comes, i'll sell it as went back to a TI.

droyden · 16 May 2020 at 16:39

I am also still waiting, raised 12/01 and has been in the approved state since then..

dalepearson · 17 May 2020 at 16:36

Still waiting also, but written it off as never going to happen.
Lesson learned.

flea.rider · 17 May 2020 at 17:14

to many sales going on for the 5700 range .. me thinks something new will be out soon ...

apg · 20 May 2020 at 14:17

dalepearson said:
Still waiting also, but written it off as never going to happen.
Lesson learned.

Contact them again, dont just write it off.

dalepearson · 20 May 2020 at 20:40

apg said:
Contact them again, dont just write it off.

I have contacted them many times, they just ignore the emails.

dalepearson · 27 May 2020 at 23:22

Randomly I got paid today.
So now complete ... wont do that again.

xtremedetailz · 27 May 2020 at 23:34

I did warn everybody how bad Asus Cashback claims were.

Darkman · 31 May 2020 at 09:16

dalepearson said:
Randomly I got paid today.
So now complete ... wont do that again.

Does the State on the ASUS Promotion website still show as Approved, or has it changed to something else?

xtremedetailz said:
I did warn everybody how bad Asus Cashback claims were.

It's even worse than you prepared us for. It's by far the worst cashback experience I've ever had.

Jony27 · 31 May 2020 at 09:38

It's why I didn't go for this deal at the time of buying my 5700.
Ebay had a promotional code on selected sellers and I was able to purchase a Powercolor 5700 for £255 straight, no messing about with claims.