Hi,
Not sure how to put this so will try and explain:
My internet connection will randomly start feeling sluggish/ not loading videos and the thinkbroadband graph will be all blue/green. Running a traceroute shows the average ping hitting 1000ms+. Once restarted everything is back to normal.
Also downloading files from google drive (around 50GB) causes this problem.
Thought it was a problem with VM but have tried connecting directly to the SH downloading from google drive and no problems (only for a couple of hours as is a shared internet connection)
Router is running the latest Merlin firmware, have done a 30/30 reset but still have the problem. No settings have been changed and QoS is disabled.
Anyone have any ideas what could be the problem?
thanks.
TBB Graph/traceroute is from a couple of nights ago.

Not sure how to put this so will try and explain:
My internet connection will randomly start feeling sluggish/ not loading videos and the thinkbroadband graph will be all blue/green. Running a traceroute shows the average ping hitting 1000ms+. Once restarted everything is back to normal.
Also downloading files from google drive (around 50GB) causes this problem.
Thought it was a problem with VM but have tried connecting directly to the SH downloading from google drive and no problems (only for a couple of hours as is a shared internet connection)
Router is running the latest Merlin firmware, have done a 30/30 reset but still have the problem. No settings have been changed and QoS is disabled.
Anyone have any ideas what could be the problem?
thanks.
TBB Graph/traceroute is from a couple of nights ago.


