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ATI x1950 Pro crashes

Freakitchen

Freakitchen

Freakitchen

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Joined
15 Nov 2006
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Hi folks,

Just received my HIS x1950 Pro 256 MB this morning, and put it in my system (specs in sig). Installed Need for Speed Carbon to test the thing out - runs fine for a couple of minutes before the game hangs, then after a few seconds more, VPU Recovery kicks in and informs me that the card has been reset.

I uninstalled my previous card (Nvidia 6600GT), then rebooted and ran driver cleaner pro to get rid of the driver. I installed the new card, attaching the power connector, then rebooted and downloaded / installed the full latest catalyst control center (6.12). The overdrive facility shows the temperature of the card to be 40 idling, and only 45 when the game crashed and it reset.

Any ideas what could be causing this?

FK
 
The first time it crashed - yes, the monitor shut down into standby mode. On subsequent times, however, VPU recovery managed to recover things.

I did try playing the game with the VPU Recovery switched off. This time, the game crashed with looping sound and a static picture, but the monitor didn't turn off. Had to hard reset.

You think trying 6.11 drivers is the next logical step, then?

I'll also make sure things are connected right. Pretty sure they are but won't hurt to double check.

FK
 
Have a good inspection of the cooler make sure not loose anywhere or damaged. As previous poster said could be cooling issue. To see if its cooling try leaving side of case off it should be a bit cooler and might not crash and if it doesnt then u know its somit wrong with the cooler.
 
Everything looks good internally. Card was well packaged and nothing appears to be loose on the card. Tried touching the heatsink on the card's RAM when I turned the PC off - hardly even warm. Card fully seated, as is the power connector. Have removed side of case as per your suggestion.

Have just uninstalled the card, and am about to try the older drivers without the CCC.

FK
 
Freakitchen said:
Everything looks good internally. Card was well packaged and nothing appears to be loose on the card. Tried touching the heatsink on the card's RAM when I turned the PC off - hardly even warm.
Click to expand...

The heatsink cools very quickly when the gpu isn't being stressed, use an app to record the temps under stress. Could be overheating...


Freakitchen said:
Card fully seated, as is the power connector. Have removed side of case as per your suggestion.

Have just uninstalled the card, and am about to try the older drivers without the CCC.

FK
Click to expand...

Power connector would have been my guess, but if it's in, it's in. Is any of the rest of your system overclocked?
 
install ati tool and set fan to max, then play game post your results
i can assure you it is the vrm modules though. when i tried to water cool mine, it did not cool the vrms and after 5 mins of gaming it shut monitor down, do a google for oveheating vrm on x1950pre and you will come up with hundreds of peopl in the same situation. i woiuld have returned mine by now but was daft enough to lose one of the heatsink screws
 
If its AGP, make sure both molex power connections are connected from the PSU. Also, try the 6.11 with ATT as they are the best out for this card at the moment. :)
 
Ok an update:

Melbourne: No overclocking on this system

OzZie: No, it's PCI-Express. Power connector definitely connected

Doran: Might be getting somewhere (or not!) here. First, I turned the fan up to max with Tray Tools as you suggested. Turned video settings in game down to 'low' - no lockups. So turned things to high.

Played the game for a bit longer this time, but eventually it did lock up, and the monitor turned off. VPU recovery had done its stuff in the background, and the game continued - but no display. Had to hard reset computer

Are we looking at a faulty card here folks? :S

FK
 
Freakitchen said:
Ok an update:



Doran: Might be getting somewhere (or not!) here. First, I turned the fan up to max with Tray Tools as you suggested. Turned video settings in game down to 'low' - no lockups. So turned things to high.

Played the game for a bit longer this time, but eventually it did lock up, and the monitor turned off. VPU recovery had done its stuff in the background, and the game continued - but no display. Had to hard reset computer

Are we looking at a faulty card here folks? :S

FK
Click to expand...

the next revision of the card comes with a massive heatsink over the vrms. so that is looking kind of suspect, if i were you i would rma the card. ecpecially if is is still at stock and you have not changed the coller. Youi have paid for a card that does not do what it is required to do
 
In order to rule out a problem with the game, I tested the card using the overclocking testing tool on the ATI Tray tools (Hardware -- Overclocking settings). There's an artifact tester called "show 3D Renderer" that seems to stress test the video card. Watched the temperatures on the card rise to 58C before i lost the display on my screen.

That temperature doesn't seem to be too high - am I right in thinking that the VRAMs are on the edge of the video card, underneath heatsinks, but not covered by the main ICEQ cooler? Hence, I wouldn't be getting any temperature readings for these?

Can't think what else it could be rather than a faulty card.

FK
 
I've just seen something that intrigues me. In the huge x1950Pro thread, Big.Wayne posted a picture of the retail package of my card (i think it's on page 10 of the thread). This shows a whole bunch of accessories I never got with my card. For instance, I only got 1 DVI - VGA adaptor when there's clearly space in the box for two. I'm also missing the HDTV cable that appears in the picture, as well as the Crossfire bridge. Also only got two CDs, when the picture shows 4.

Would this Imply I got a card that was previously returned by an OCUK customer as defective, and the testers suggested the card was OK and returned it to the warehouse? Or have I got the wrong end of the stick here...

FK
 
Maybe...just that the box seemed to have been opened when I received it. As well as the 'missing' bits, the cellophane was ripped, and the card was just placed on foam (not in an anti-static bag). Don't even know if they're normally shipped in an anti-static bag, just that I'm yet to receive a component that wasn't!

Guess it might be worth ringing OC Tech support about the whole thing.

FK
 
they should be in abag sounds very suspect to me m8.

also *** vrm heatsink mentioned above isnt a next revision thing its just a new model 1950pro ultimate wich is comming out wich uses a different cooler that dont cover the vrms so they need a heatsink
 
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