ATM giving out the wrong money

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Dreadi

Dreadi

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Has anyone ever had this happen before?
I went to withdrawal £500 yesterday but the machine only have me £250 in £10 notes. Obviously straight on to Lloyds to explain the issue and during the time I was on the phone two other people returned to the machine who had realised they had been given the incorrect money.
I was assured I would have the missing money in my account by midnight last night but nothing then pending an investigation, I would get to keep the refund or be charged for depending on the outcome.
Checked local Facebook pages and other people had the issue and reported it so I'm hopeful all will be fine but worried that the refund hasn't appear.
 
u should have tried to get out only five or 10.

I bet the £20 cannister was in the wrong slot, I would have been stood there withdrawing £10 at a time until it was empty.

if they take you too court just say "monopoly clearly states banking error in your favour"
 
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arknor said:
u should have tried to get out only five or 10.

I bet the £20 cannister was in the wrong slot, I would have been stood there withdrawing £10 at a time until it was empty.

if they take you too court just say "monopoly clearly states banking error in your favour"
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It wasn't as someone else came back and said it's given them 10s in place of 20s but not the other way around
 
arknor said:
u should have tried to get out only five or 10.

I bet the £20 cannister was in the wrong slot, I would have been stood there withdrawing £10 at a time until it was empty.

if they take you too court just say "monopoly clearly states banking error in your favour"
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The bank won't take you to Court, get a grip. Very unusual that this happens but yes, you're being recorded, yes the present card is recorded (and also the faux one, if applicable), and no, don't do it again but also have a think about where those losses ultimately appear.

e: in my personal opinion and other obvious and relevant disclaimers.
 
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[FnG]magnolia said:
The bank won't take you to Court, get a grip. Very unusual that this happens but yes, you're being recorded, yes the present card is recorded (and also the faux one, if applicable), and no, don't do it again but also have a think about where those losses ultimately appear.
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GET A GRIP?!?!!? death grip you said? try the dead mans hand where you sit on your hand for 30mins first then pretend its someone elses
 
It's not just going to be you that has had this issue so you should be fine, it will soon become apparent to them what has happened and obvs they know who made withdrawals so it can get sorted.

[FnG]magnolia said:
The bank won't take you to Court, get a grip.
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He's talking about the reverse of the OP's situation, if they've loaded up what should have been the 20s with 10s then his scenario was based on the reverse 10s with 20s... I suspect if you purposefully took advantage of that and continually withdrew £20 notes as £10 notes they might well have an issue as it's just blatant theft!

Likewise, if you're overpaid a salary or receive a payment incorrectly you can't just keep it either.
 
dowie said:
It's not just going to be you that has had this issue so you should be fine, it will soon become apparent to them what has happened and obvs they know who made withdrawals so it can get sorted.



He's talking about the reverse of the OP's situation, if they've loaded up what should have been the 20s with 10s then his scenario was based on the reverse 10s with 20s... I suspect if you purposefully took advantage of that and continually withdrew £20 notes as £10 notes they might well have an issue as it's just blatant theft!

Likewise, if you're overpaid a salary or receive a payment incorrectly you can't just keep it either.
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e: redacted.
 
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[FnG]magnolia said:
e: redacted.
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Yes, Mag's don't bother because @arknor is right; in the reverse scenario blatantly stealing via a cash machine exploit is taking a risk re: ending up in court as it is a crime and would leave you open to prosecution if the operator chose to pursue it (and they certainly have done so for the egregious cases in the past.)

Simon Read: If a cash machine pays out too much money, are you just a

www.independent.co.uk www.independent.co.uk
But the people who queued up to cash in were also stupid as, by using their cashcards to get the free money, they were also giving the bank all the evidence it needs to track them down.

People have been caught and imprisoned for helping themselves to 'free' money from a cashpoint before. Just over a decade ago a family in Coventry made hundreds of visits to a faulty cash machine and took out £134,410 that wasn't theirs.

They splashed the cash on a new car and air tickets to Jamaica. I wonder whether the splurge was worth it. Three of the family were certainly given time to reflect on that when they were later imprisoned.

Meanwhile in 2009 an Essex couple were given suspended jail sentences after taking £61,000 from a faulty ATM over three months.

Mistakes such as this week's happen. In fact an RBS staff member made the same ****-up just before Christmas in a cash machine in Edinburgh, which then began giving out £20 notes instead of tenners.

Then, as happened this week, word spread quickly as the error was highlighted on social media and people flocked to the machine. The local paper even reported that there were cheers as money was withdrawn.
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And don't try the "muh professional experience working in banks" line either, last time you tried that flex you threw your toys out after being (wrongly) adamant that your account number changes when you get a new debit card instead of just the long card number.
 
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I went to a dodgy cashpojnt last night and on the front it was offering 1000 500 200 euros as defaults.
Almost took out 500... Not quite nessacary.
Drunk tourist rinser
 
robgmun said:
I always thought there was a £250 per day limit at cash machines anyway?
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A lot of machines limit the daily withdrawal to £250. From my bank I can take out £300 (my daily limit), but from lots of machines it says £250 maximum.
 
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