Availability Checker

A[L]C

A[L]C

A[L]C

Soldato
Joined
18 Oct 2002
Posts
7,507
Location
Maidenhead
Hi all,

Im moving my broadband to my new home with Zen. Using the BT checker it gives me the following information:


For Telephone Number 016287717xx on Exchange MAIDENHEAD

Your exchange has ADSL broadband.

Our initial test on your line indicates that you should be able to have an ADSL broadband service that provides a line rate of 1Mbps, 512Kbps or 256Kbps. However due to the length of your line the 1Mbps service may require an engineer visit who will, where possible, supply the broadband service.

If you decide to place an order, a further test will be performed to confirm if your line is suitable for the service you wish to purchase.

Thank you for your interest.
Click to expand...

Does anyone know what the engineer would have to do? Is there anyone here who could confirm what speed I can get?

Thanks
 
The engineer visit is just a precaution - you might not need it. It's only because (it reckons) you can't get 2Mbps.
Order 1Mbps and see where you go from there.
 
well Im migrating my 2mbps service, so hopefully i'll get the 2 meg. If not I guess they'll call me to inform me :)

Thanks
 
tolien said:
Based on that checker result, it'll fail.
Click to expand...
would they definitely go by that checker? I dont see how the checker is accurate as the phone line was only installed today.
 
A[L]C said:
would they definitely go by that checker?
Click to expand...

Zen might not (per se), but BT should.

I dont see how the checker is accurate as the phone line was only installed today.
Click to expand...

It's quite probable you're getting a different record for that number then. It should sort itself out though (but you might be well advised to be sure Zen know that's the deal).
 
Last edited:
tolien said:
Zen might not (per se), but BT should.



It's quite probable you're getting a different record for that number then. It should sort itself out though (but you might be well advised to be sure Zen know that's the deal).
Click to expand...
ok will do, thanks :)
 
Oh dear, its got worse

For Telephone Number 01628771xxx on Exchange MAIDENHEAD

Your exchange has ADSL broadband.

Our initial test on your line indicates that you may be able to have an ADSL broadband service that provides 512Kbps or 256Kbps line rate. However, due to the length of your line, an engineer visit may be required, who will, where possible, supply the broadband service.

Thank you for your interest.

Note: If you have already placed an order for Broadband and now wish to change to a new supplier, then you will need to cancel the existing order with your service provider or your new request will be rejected.
Click to expand...
 
hmm the BT checker is a bit pants really. Ive just checked my previous line which I had an excellent 2meg service on, and the BT checker says it can only have a 1 meg line!
 
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