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neoboy · 31 Oct 2012 at 17:48

So due to a fault in my building Virgin are cancelling my contract as they can no longer provide me service which means no more cable for me. Unfortunately BT cable isn't available for me either so only options are through a phone line, which according to Sam Knows are:

BT Wholesale ADSL
O2 / Be LLU
Bulldog LLU
TalkTalk (CPW) LLU
Sky Broadband / Easynet LLU
Virgin Media (Cable)

Really kinda out of a loop with ADSL providers so advise would be appreciated on what I can pick, kinda leaning towards Sky now as they have the best offer financially, but wondering what their FUP like?

At peak times there's up to 4 machines connected to it and we watch a lot of Youtube, BBCi player, etc so relatively heavy usage but there's virtually no torrents so a fair FUP would be nice.

Mr-White · 31 Oct 2012 at 18:04

Why won't they fix the fault ?

MW

KIA · 31 Oct 2012 at 18:19

Which exchange?

demonix · 1 Nov 2012 at 14:41

Sky doesn't have a FUP as long as you're on the unlimited package.

It's unlimited, truly unlimited.

Tealc · 1 Nov 2012 at 15:16

Sky LLU is hard to beat for the price. Provided they have LLU availability then it's hard to go wrong with it. I've been on it for years and never had a single problem with speeds or ever heard a mention of FUP.

Sparx · 1 Nov 2012 at 20:00

Why won't Virgin fix the issue?

But yeah, if you have to go ADSL then Sky LLU is the best bet. No FUP, throttling, port blocking, download caps, etc. They actually are 'truly unlimited'.

Kohaashi · 1 Nov 2012 at 20:20

I'd recommend Be. I've been with them for years and they're great.

GinG · 1 Nov 2012 at 20:46

I would say BSKYB

Orcvader · 1 Nov 2012 at 21:13

Sky or Be, whatever is cheaper or better in your area (might be best to ask the neighbours for this).

Liquidfox · 1 Nov 2012 at 21:58

I switched from TalkTalk LLU to Sky LLU a while back and haven't looked back since!

Brilliant speeds 24/7

Wizzfizz · 1 Nov 2012 at 22:12

Be there is the best out of those. I've been with them for a few years now and they've been great.

neoboy · 2 Nov 2012 at 12:37

Mr-White said:
Why won't they fix the fault ?

MW

Sparx said:
Why won't Virgin fix the issue?

But yeah, if you have to go ADSL then Sky LLU is the best bet. No FUP, throttling, port blocking, download caps, etc. They actually are 'truly unlimited'.

According to the customer relations chap some sort of fault developed in my block of flats due to recent flooding and equipment needs replacing. Their story is that they can't get hold of the managing company/landlord of the building and have no ETA whatsoever for the fix because of that. No idea if that's true or they just don't deem it economical but either way the cable service isn't available anymore, even when I select my address through their website it's now showing that they don't service my address.

KIA said:
Which exchange?

NEWAS.

ci_newman · 2 Nov 2012 at 13:29

If it's available on your cab, either Sky FTTC or BT Infinity should give you the closest service to your VM service.

sid-180 · 2 Nov 2012 at 14:19

or if you wanted be based package you could go through wholesale partners like TitanADSL and Aquiss!

KIA · 2 Nov 2012 at 18:46

Use the BT wholesale checker: https://www.btwholesale.com/pages/s...unity/Coverage/ADSL_Availibility_Checker.html

See if it says anything about FTTC. Might need to use the address checker.

neoboy · 4 Nov 2012 at 10:56

Yeah so basically not cable for my address from anyone. In the end went for Sky as they seem truly unlimited and have some good offers, including half price free BB for six months (still pay for phone line), M&S voucher and Quidco.

KIA · 4 Nov 2012 at 13:01

Did you check for FTTC?

Orcvader · 4 Nov 2012 at 13:03

KIA said:
Did you check for FTTC?

I think when he means cable, he also means FTTC.

KIA · 4 Nov 2012 at 14:37

FTTC is through a phone line. You should use the wholesale checker, just in case.