Soldato
- Joined
- 13 May 2003
- Posts
- 9,099
Hi
I'm trying to update my moms old laptop but Windows update is not letting me do it.
The laptop is a Celeron 1200MHz 293MB running windows 2000
I get error code 0x80246008 when I try to install updates.
I have tried the microsoft support solutions for this problem, going to services and starting BITS and starting Event Log. BITS won't start I get Error 1068 The dependency service or group failed to start.
I have tried a solution involving registering the dll 's qmgr.dll and qmgrprxy.dll which both register successfully but BITS still won't start.
I have looked at a thread on the Microsoft support forum for this issue but everyone seems to be dealing with XP and the solution involves C/docs+settings/allusers/applicationdata but I have no application data folder in all users.
What should be my next step contact Microsoft directly, I've not had to solve a problem in such depth before?
Any advice would be greatfully recieved.
I'm trying to update my moms old laptop but Windows update is not letting me do it.
The laptop is a Celeron 1200MHz 293MB running windows 2000
I get error code 0x80246008 when I try to install updates.
I have tried the microsoft support solutions for this problem, going to services and starting BITS and starting Event Log. BITS won't start I get Error 1068 The dependency service or group failed to start.
I have tried a solution involving registering the dll 's qmgr.dll and qmgrprxy.dll which both register successfully but BITS still won't start.
I have looked at a thread on the Microsoft support forum for this issue but everyone seems to be dealing with XP and the solution involves C/docs+settings/allusers/applicationdata but I have no application data folder in all users.
What should be my next step contact Microsoft directly, I've not had to solve a problem in such depth before?
Any advice would be greatfully recieved.
