Backlight bleed problem, is this normal?

Columbo · 27 Dec 2014 at 02:16

So the wife bought me a 27" Samsung monitor with a PLS panel for Xmas and something just doesn't look right to me. The screen is not uni-formally lit even in bright light so I did a back light test and this is the result.

Where do I stand on getting this replaced or am I stuffed?

smilertoo · 27 Dec 2014 at 05:53

right corner looks very bad, i would return it.

Columbo · 27 Dec 2014 at 09:19

smilertoo said:
right corner looks very bad, i would return it.

That's the thing, she bought it for me in the last week of November and it's been sat until xmas day unopened so I can't just return it, it would need to have a fault and I'm unsure if this could be classed as one.

Minstadave · 27 Dec 2014 at 09:22

It's faulty, just ask for an RMA.

That would drive me nuts.

Columbo · 27 Dec 2014 at 11:39

Minstadave said:
It's faulty, just ask for an RMA.

That would drive me nuts.

So just found out she bought it from Argos.... :mad:

Returning this is going to be interesting.

smilertoo · 27 Dec 2014 at 11:44

Argos are usually easy to return to, just say the frame is misaligned and the light is showing through, if you say lightbleed they might just stand there with a derpy look on their faces.