Backup and restore without root

[andy_mk3]

A friend of mine wants me to help her backup and restore her HTC Chacha later on. It on Android 2.3 I believe. It's starting to play up so going to try a full factory restore before getting a new phone!

So she's not rooted, what's the best way to go about it? Use HTC software on the PC if there's such a thing?

 

[andy_mk3]

I don't think she's worried about the apps, she doesn;t really have any. It's the personal stuff and settings she wants to backup.

I use titanium on my S4 but I don't find it particularly straight forward!

 

[andy_mk3]

I meant we're going to try a factory reset and see how it goes as a last resort before getting a new phone. She's very attached to it

Oh well, she'll have to sort the settings out again, not a big problem.