Baffling Palit 2080Ti problem

[laserom]

No need to apologize fella. Just help you get a stable machine for the time being and something you can have a discussion with OCUK if and when you need to call them.


I've just installed Precision X1 myself.

So under the memory and GPU in the 'clock' boxes on the left they read '0'? If yes then the card is at stock.

Slide the memory by 100Mhz to the left so it show -100Mhz
and also for the clock for the GPU so it reads -100Mhz
Click number 1 on the right hand side and then save, bottom right.
Under 'setup' top right hand corner
'General' and tick 'start with OS' and 'start minimized'

Now try and have a game etc. Under the HWM tab after a gaming session note what the boost clocks are doing - will probably still exceed 1650Mhz.

Let us know how you get on.

My machine under certain games will be stable but there are some games like insurgency Sandstorm that are really heavy on the GPU and I got that same crash and it was annoying as it was OK in other games so was hard to pinpoint. Give it a go with the underclock and see if you can get the same crash or it becomes stable.

Thanks very much, I will give that a go.

 

[Grim5]

How do you know it's at minimum clock speed? The OP said HE hasn't overclocked it, but OCUK may have, otherwise why would they install Precision X1 by EVGA on his machine with a Palit card? Can't be much diagnosis to do if you make all the wrong assumptions.

Winner!

pc stores charge for overclocking and overclocking a gpu is stored through a program in windows. It's useless because you reinstall Windows it gone - can't see PC stores doing this. My local store doesn't do gpu overclocking for the exact same reason, they only overclock stuff in the bios so the user doesn't lose it

 

[laserom]

Underclocked by 100 as suggested by Woodsta888, and ddu'd and installed latest driver, 442.59.
Was okay for a while but just crashed again. Barely 10 mins into a game tonight. Same error as before.
At a loss here, what are we thinking here? 2080Ti buggered?
(I haven't managed to get a hold of another PC to test yet.)

Addendum, 2nd screen was still active for about 30secs while main screen froze.

 

[Grim5]

If it's taking longer before freezing after the under clock then it's crashing because it's overheating. I don't think we ever had confirmation on what was causing the 2080tis to die last year but the most probable cause was that the memory controller voltage was too high which causes the controller to overheat. And if a memory under clock buys you more time then it's likely your gpu has the same issue.

time to rma

 

[Woodsta888]

Underclocked by 100 as suggested by Woodsta888, and ddu'd and installed latest driver, 442.59.
Was okay for a while but just crashed again. Barely 10 mins into a game tonight. Same error as before.
At a loss here, what are we thinking here? 2080Ti buggered?
(I haven't managed to get a hold of another PC to test yet.)

Addendum, 2nd screen was still active for about 30secs while main screen froze.

Sounding like the 2080ti won't hold it's factory clocks. It's usually the memory that causes that error. I'd call OCUK now and see what they say but in the meantime for getting something stable I'd try setting the power limit to max (top right setting in Precision X1) whilst keeping the lower clocks for now.

Really frustrating I know. What game is it out of interest?

 

[laserom]

Put everything back to default settings, been playing PES 2020, Cities Skylines, Elite Dangerous, Thronebreaker, The Swindle, XCOM 2 for hours over the weekend.
It's a range of different games in attempt to crash PC once again. Nope, all good. No crash!!!
I'm not entirely convinced it's a 2080Ti hardware problem, would reinstalling Windows 10 make any difference? I'd rather not ask for RMA just yet.

 

[Woodsta888]

Put everything back to default settings, been playing PES 2020, Cities Skylines, Elite Dangerous, Thronebreaker, The Swindle, XCOM 2 for hours over the weekend.
It's a range of different games in attempt to crash PC once again. Nope, all good. No crash!!!
I'm not entirely convinced it's a 2080Ti hardware problem, would reinstalling Windows 10 make any difference? I'd rather not ask for RMA just yet.

When you say everything back to default - did you have your CPU & RAm OC'd?

Another thing I thought of with that Precision X software - when you did a test to see what it would clock to - you didnt press 'Apply' after that did you? Or did your crashes start after you installed that software?

I had the same crash with that nvlddm or whatever it is and it would be fine one evening and then crash another. W10 reinstall isn't a bad idea.

See how you get on. Glad you got a few hours of crash free gaming anyway.

 

[laserom]

When you say everything back to default - did you have your CPU & RAm OC'd?

Another thing I thought of with that Precision X software - when you did a test to see what it would clock to - you didnt press 'Apply' after that did you? Or did your crashes start after you installed that software?

I had the same crash with that nvlddm or whatever it is and it would be fine one evening and then crash another. W10 reinstall isn't a bad idea.

See how you get on. Glad you got a few hours of crash free gaming anyway.

RAM is XMP, CPU is 4700Mhz max all core, I haven't seen it reach 70c. Idle is about 30c.
After the first 2 crashes I installed X1. Thought using Scan might cause it to crash if stressed enough. Nope.
You mean the X1 Scan? No didn't apply. The only changes I'd applied was the 100 underclock. Removed that.

 

[Woodsta888]

RAM is XMP, CPU is 4700Mhz max all core, I haven't seen it reach 70c. Idle is about 30c.
After the first 2 crashes I installed X1. Thought using Scan might cause it to crash if stressed enough. Nope.
You mean the X1 Scan? No didn't apply. The only changes I'd applied was the 100 underclock. Removed that.

Yeah the scan, that was it. Yeah just wondered if before you'd accidentally applied an overclock.

Does just the game crash or the machine completely reboot when it crashes?

 

[laserom]

Yeah the scan, that was it. Yeah just wondered if before you'd accidentally applied an overclock.

Does just the game crash or the machine completely reboot when it crashes?

All of them (about 8 or 9) rebooted itself. I have 6 crash dumps, so 2 or 3 didn't generate one.
No blue screen, whatever I was doing, gaming or browsing the internet etc, it stalls/freezes, then a few seconds later it reboots itself.

 

[Woodsta888]

Hmmmmmm

Well, as you've rest everything and it ran OK the other day, hopefully that will continue.

Bottom of that PC in the sales guff says this;

- In the unlikely event of a fault, the customer may be required to undertake basic fault finding with the aid of our system support team

So if it starts up again I'd call them and get them to direct you. Point them to this thread too.

 

[wookiee87]

did the op say what psu they had?, i had the non oc palit card and found no issues with mine altough i did pair it with a 850w psu just to be safe as my card would boost from factory 1545mhz all the way up to 1980mhz under load

 

[Woodsta888]

did the op say what psu they had?, i had the non oc palit card and found no issues with mine altough i did pair it with a 850w psu just to be safe as my card would boost from factory 1545mhz all the way up to 1980mhz under load

It's a pre built from OCUK - see OP

 

[laserom]

did the op say what psu they had?, i had the non oc palit card and found no issues with mine altough i did pair it with a 850w psu just to be safe as my card would boost from factory 1545mhz all the way up to 1980mhz under load

They've actually put in Kolink KL C1000, a 1000w psu. Must have ran out of 700w listed in specs.

 

[wookiee87]

Kolink KL C1000, a 1000w psu

not to ruin on your build but the above psu's arnt really liked too much on here, yes for a budget build i'd say they are ok, but pairing one with a 2080ti i'd be cautious tbh (the psu i used was a corsair 850w platinum unit at the time) and currently i have a corsair sff platinum 750w unit powering my zotac 2080ti card.

not sure if its been mentined but have you got 2 seprate power cables going to the gpu or is is a single cable with a dasiy chain connector?, may be worth trying 2 in case its a power problem to the card if using a single daisy chain cable, (i have seen issues with cards drawing too much power through the cable causing instability)

 

[laserom]

not to ruin on your build but the above psu's arnt really liked too much on here, yes for a budget build i'd say they are ok, but pairing one with a 2080ti i'd be cautious tbh (the psu i used was a corsair 850w platinum unit at the time) and currently i have a corsair sff platinum 750w unit powering my zotac 2080ti card.

not sure if its been mentined but have you got 2 seprate power cables going to the gpu or is is a single cable with a dasiy chain connector?, may be worth trying 2 in case its a power problem to the card if using a single daisy chain cable, (i have seen issues with cards drawing too much power through the cable causing instability)

Personally I'd rather have something like the RM850x than the Kolink. I'll check the cables. Thanks.

 

[laserom]

Something new! A different error.
Applied today's Nvidia Update, 445.75.
And after that.
Froze while using Facebook! 2nd monitor went blank. Rebooted itself.

On Mon 23/03/2020 17:43:50 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\032320-10218-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2380)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8074BF73358, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 23/03/2020 17:43:50 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x12052c)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8074BF73358, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 445.75
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 445.75
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 445.75 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation DPC_WATCHDOG_VIOLATION

 

[laserom]

not to ruin on your build but the above psu's arnt really liked too much on here, yes for a budget build i'd say they are ok, but pairing one with a 2080ti i'd be cautious tbh (the psu i used was a corsair 850w platinum unit at the time) and currently i have a corsair sff platinum 750w unit powering my zotac 2080ti card.

not sure if its been mentined but have you got 2 seprate power cables going to the gpu or is is a single cable with a dasiy chain connector?, may be worth trying 2 in case its a power problem to the card if using a single daisy chain cable, (i have seen issues with cards drawing too much power through the cable causing instability)

I've got the tower out and checked the cables, it is daisy chained. So I've run another cable thru, and it's now powered with two separate cables.
Lets see how it goes. Thanks for the suggestion.

 

[wookiee87]

did changing the cables make any difference to your card?

 

[labbby]

I had something very similar to this. I went through all driver, overclocks and so on but it would always restart when browsing the internet or watching YouTube.. it never actually did it while I was gaming..

mine turned out to be a registry problem, fresh install of windows sorted it, same hardware and I’ve not had it happen for over 3 months..