Soldato
- Joined
- 6 Sep 2008
- Posts
- 3,974
- Location
- By the sea, West Sussex
Get the change right - it becomes second nature. Always look at the note one last time before putting in the till so you're so sure that if they say 'I gave you a £20', you can categorically say, 'no, you gave me a £10'.
I got into the habit of dropping the note onto the screen of the till as the cash drawer opened - sort out the change and hand it to the punter, THEN put the note into the till.
That way I could use the light on the screen to check for the silver foil and watermarks, and they see that you put the note in last means they can;t try and stitch you over the "I gave you a 20" routine.
However, only do this is the screen is far enough back from the punters that they can't reach it.
So 3am in the morning, husband picks her up, and the prettier one turns to me and we snogged on the doorstep to make out it was me and her - the reason they were back at mine. Score!

