personally im all for itunes. it keeps all my music/videos organised.
getting films/music into it is easy.
music i pop in the cd and it sorts it out, downloaded from amazon etc just drag and drop them into itunes and it copies them over.
for movies i drag the movie file into iflicks, it grabs all the metadata, converts it and adds it to the itunes library.
it backs up multiple phones and ipads.
i dont see the hate for it.
I was like you for years until i tried to use another program to listen to my music (Zune or XBMC) and discovered that for years iTunes had completely ***** the file organisation. It doesn't change ID3 tags so after years of just using iTunes, the actual files and folders were in so much mess it took me months to sort it all out.
Once you've sorted it out... iTunes doesn't know where the files are anymore so you have to start again. Fortunately I found a program which will sync my iTunes library with the tags and locations of the actual files.
