Been shunted side on

badgeruk said:
Poor Z4M :(

And insurance every time for something like this, its not a minor paint scuff. Is there any damage under the bonnet? Trying to think what's in that area (tank of something I think).
Click to expand...

Ecu springs to mind.
 
I had very similar damage to mine, and the final cost when going through insurance was £1750.

It involved a new wing at £350, painting, blending into the bonnet and door and bumper. Realistically, if I had paid for it out of my own pocket, it probably would have been around half what they billed the insurance I reckon.

And to echo what other people have said, the whole "my mate will fix that for £20" thing will end in tears. Unless it's a wing mirror or something like that, paintwork is definitely left to people who A) aren't on a strict budget and B) who you will have official recourse when (not if) they mess it up the first time.
 
Insurance. You'll do a load of running around for her just to satisfy her. Been there done it.

Tell her if she doesn't want to go through insurance to pay the bill up front from your choice of garage. Next week or insurance.

There is absolutely no reason for you to accept any half arsed repair.
 
Bodyshop's/Dealership's claim management people, don't even bother with your insurance they will just rinse you and there is no need to involve them.

Don't get involved with a substandard repair with no warranty or comeback and no paperwork/contract, it's not ready yet, having a few problems - you can see it all coming.

If you want, just say it's a company car and your boss says it must go through the insurance..
 
Surely a sizeable dent like that would have done something that 'her' shiny new car? Got any pictures?

I had a woman reverse into me when coming out of her drive a few months ago but it was only a tiny dent and scrap on the wheel arch so didn't bother with it, from that though I'd go through the insurance.

*grabs popcorn*

Not insured to drive the car? Or maybe she doesn't have a license right now?
 
Another +1 for insurance, if the "mate" doesn't fix it to the standards you're happy with, you'll find it a) difficult to get him to resolve it, and b) probably impossible at that point to get your insurance involved.

May as well have it done right from the start.

Also is a good idea above, mentioning that it's a company car and must go through the insurance. I can't see her trying to argue out of that one.
 
Yep get this done via the proper route. Nice of you to sympathise with the lady, but it really isn't going to help you by doing her a favour.
 
When everyone is pressuring you and acting all nicey nicey I can entirely see why you'd consider taking their offer, but it only really benefits her, just explain how you wish you could take her offer but you don't want to run into any potential problems so you'll only be comfortable going through insurance. There's more than 300 quid's worth of damage there, even Stevie Wonder could see that!

They could turn shirty as a result though. Happened to my mum when someone went up the back of her at some traffic lights, offered to pay, acted all friendly etc with the mates rates talk but my old man didn't want the hassle so went through insurance, her family then started accusing my mum of rolling backwards into this girl, ignoring the fact her car is an auto, aggressive phone calls, her policeman uncle phoning up acting like the big man saying we'll take this to court, well, it almost ended up in court as her insurance were seemingly quite ballsy, a week before it was due, they backed out and accepted liability.

So just be prepared to stick to your guns if it turns sour.
 
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