1. Mid 20's
2. Not massively, plus all this extra work is unpaid overtime, she on salary. If you break her salary down over the hours she does, she'd probably get paid more (per hour) to sit on a checkout in Tesco

3. She does want to progress, yes, but other than working like she does, there's no plan in place or path she's following
4. She does, and we do, but the work phone/ipad is always handy. There's always a compromise.
At least with 48 hours in 4 days, she's then got a 3-day weekend? Does she manage to 'let go' in this time? At least she has the choice re. overtime. And at least it's paid