i dont think so as far as i know but i could be wrong, I am still classed as above average on my account and i had to do it with several people who opened an account that day and had zero feedback so i was unwilling to sell to them full stop and cancelled
Being scammed on Ebay
- Thread starter Tykey
- Start date
i dont think so as far as i know but i could be wrong, I am still classed as above average on my account and i had to do it with several people who opened an account that day and had zero feedback so i was unwilling to sell to them full stop and cancelled
Soldato
tbf OP he might just be incompetant. You've jumped to the scam argument but the buyer might legitimately not be able to get the device on his computer for whatever reason. Ebay have a clear returns process so go through that.
its terrible advice as well as any cancelled orders still require the seller to pay ebay fees.
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K
Ust send it a few months later!
Caporegime
Tell him you've recorded all serial numbers etc and that if you receive anything else you'll be contacting the police immediately.
Say you've been scammed before you know how it works
be utterly aggressive
If they follow it up with lol dont care refund id probably say they are genuine and he F it up flashing it.
You might get t back and it works anyway....
Or just close your account keep all the money and forget about ebay cos its ****.
you are not a shop.
Say you've been scammed before you know how it works
be utterly aggressive
If they follow it up with lol dont care refund id probably say they are genuine and he F it up flashing it.
You might get t back and it works anyway....
Or just close your account keep all the money and forget about ebay cos its ****.
you are not a shop.
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What you do.. Is you send it. But you don't send anything.
Then they raise a case, and you say it was lost in the post.
You get the fees back then.
I've done this before. I only sell high value stuff via buy it now. I put a value on way over priced. If get a buyer, you know its a scam.
Use best offer to filter the scum
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No they refund you 100% actually, i have done it several time this year
Ebay is becoming worse than ever, have had more false returns recently for items sold than I did a few years back. With the 30 days returns it feels like unscrupulous buyers are taking advantage and basically renting the item for free and then just return it under a false claim, with ebay always siding with the buyer.
One example is I sold a high end camera and lens, buyer kept them for 29 days, then opened a return request stating they did not work and were giving bad quality photos on all 4000 they had tested... Their proof was a 600x400 heavily edited and cropped photo of some garden plant. On contacting ebay they said I should accept the return as basically I have no choice, even though I stated the evidence was terrible but this does not matter it seems. Ebay live chat told me not to worry they have got me covered if it is a false return. At my expense I got the camera and lens back with some minor extra wear and several thousand extra shutter count. Took it to a camera shop to sell it instead who tested it and said it was all working perfectly. Ended up selling it to them for £200 less. I contacted ebay explaining and put in a claim for the return postage back as a false return. I never heard back or got a refund for the postage costs I lost.
Then items I bought have been so badly packaged they were totally smashed on delivery. I got my money back but I would rather have had the items.
So both sides of ebay feel like a hassle. I am finding myself just sticking to buying very cheap items I need from established shops on there.
For the future, its best to photo the serial code and any distinguishing marks the item might have to help you determin if the item sent back is the one you sold and to use as proof if needed. But if the buyer has broken the item it is basically impossible to prove it wasn't sent like that.
For now you will just have to accept the return and if it is broken you will have to refund and take the hit.
One example is I sold a high end camera and lens, buyer kept them for 29 days, then opened a return request stating they did not work and were giving bad quality photos on all 4000 they had tested... Their proof was a 600x400 heavily edited and cropped photo of some garden plant. On contacting ebay they said I should accept the return as basically I have no choice, even though I stated the evidence was terrible but this does not matter it seems. Ebay live chat told me not to worry they have got me covered if it is a false return. At my expense I got the camera and lens back with some minor extra wear and several thousand extra shutter count. Took it to a camera shop to sell it instead who tested it and said it was all working perfectly. Ended up selling it to them for £200 less. I contacted ebay explaining and put in a claim for the return postage back as a false return. I never heard back or got a refund for the postage costs I lost.
Then items I bought have been so badly packaged they were totally smashed on delivery. I got my money back but I would rather have had the items.
So both sides of ebay feel like a hassle. I am finding myself just sticking to buying very cheap items I need from established shops on there.
For the future, its best to photo the serial code and any distinguishing marks the item might have to help you determin if the item sent back is the one you sold and to use as proof if needed. But if the buyer has broken the item it is basically impossible to prove it wasn't sent like that.
For now you will just have to accept the return and if it is broken you will have to refund and take the hit.
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well good news, i phoned ebay and explained my concerns with it being a brand new account and the buyer stating the device wasn't recognized by his pc yet he was able to get part way through a firmware update (how does that work exactly). they have agreed i don't have to refund the item, but the buyer is still getting a refund from ebay as a goodwill gesture as i am in good standing with ebay.
Be interesting if it still got returned and the item was ok
yes indeed, it is being returned and i will test it and if it works i will contact ebay to find out how i can return the funds to them (yes really i will do that, i believe in good/bad karma etcBe interesting if it still got returned and the item was ok
).
Caporegime
Well done
I buy lots of stuff on ebay, high and low value. Buyer protection is pretty solid. However I would never sell a high value item unless I was able to meet the buyer in person, prove to them it works, and receive cash payment. Anything else is just asking to get scammed.
Underboss
yes indeed, it is being returned and i will test it and if it works i will contact ebay to find out how i can return the funds to them (yes really i will do that, i believe in good/bad karma etc
"IF" he sends it back
Soldato
Make sure it's a fire before you **** on it!!!
You never know, he may have just had issues with drivers or something.
You never know, he may have just had issues with drivers or something.
that's right, i accepted the return request before phoning ebay and them sorting it out. he has the return label i generated but doubt he posted it within the hour between the label being generated and ebay stepping in, i'm not expecting it back tbh.
Soldato
This is decent advice, though I've had the same used against me - I bought a very poor condition CD changer and it had a duff right channel with low output. I contacted the seller and said I'd had a look but couldn't trace the issue to a bad connection or component, and the seller went "Well as you've gone poking around in it you obviously broke it" and refused to deal with me. I'm an electronic engineer FFS, why would I open up a perfectly working device and poke around in it.
I always act polite at first and explain to them I have a video of myself packing the item with all serial codes noted and recorded, and also a few hidden marks of smart water on both packing and the item.
So please send it back and once ID has been confirmed I will refund.
Can also go on to explain that if it's not the item you sent you will open a fraud case.
The twice it's happened they never responded back and nothing happened.
So please send it back and once ID has been confirmed I will refund.
Can also go on to explain that if it's not the item you sent you will open a fraud case.
The twice it's happened they never responded back and nothing happened.
I received the joystick back yesterday, on close examination it appears the buyer had attempted to attach the joystick stick to the base (they separate for packaging purposes) the wrong way around. not sure how or why he did this as there are big arrows on both base and joystick so you know which way to align them. doing it the wrong way around breaks the connection plug on the base so it doesn't work. so the buyer wasn't a true scammer, the joystick didn't work but it didn't work because the idiot broke it trying to assemble it. i'm going to try to fix it, there are guides available on how to do it it seems quite straightfoward.
People really are morons.