Benq and Multiple inputs....

ASM1 · 16 May 2008 at 22:04

For the last few months I've been happily using My BenQ FP241 WZ as an "all in one" device, i.e. connected to Skybox, PC and PS3. PC is connected via DVI, Sky Via S-Video, and PS3 through HDMI.

All is very lovely except if I leave the PC on and power up the PS3, switching inputs to HDMI, all I get is a blue screen... if I have the PC off, or unplug it from the monitor, all is fine, and the HDMI works via the input select and the PS3 displays as normal. Is this just a case of DVI taking precedence over HDMI and shutting it down (and therefore things are as they should be) being that the monitor cannot accept two digital signals at once, or is there a problem ?

Not a major worry, the monitor's great, I'm just curious.

nikuls · 16 May 2008 at 23:37

That's really weird - I can't say I've ever had that happen, but I have had my share of issues.
Do you find that the sharpness of your other inputs is really high when you switch over to hdmi/component?

ASM1 · 17 May 2008 at 01:18

cant say I've noticed a difference with HDMI, although component generally seems sharp (putting this down to the fact that it is 'analogue' in terms of my sky box just being standard and non hd)

Doesnt really bother me if i sit on my sofa to watch tv rather than my computer desk which is what the monitor is on...

AgedIdiot · 17 May 2008 at 09:11

my technical knowledge is weak so may well be wrong but

being that the monitor cannot accept two digital signals at once, or is there a problem ?

is it not the case that to use the PiP function it has to be able to accept 2 signals ? (have you tried using Pip at all?)

Would ring the BenQ help/rma line if I were you and see what they say ?

Do now own a WZ model myself - but as do not have anything which runs HDMI cannot test if mine has same problem.

Would be interested to know what BenQ have to say

ASM1 · 17 May 2008 at 11:10

Ah but it does accept 2 signals for PiP - one digital and one Analogue, i.e. I can Use PC on Dvi and Sky over S-Video... its when there are two digital signals, i.e. DVI-D/HDMI that the HDMI is blocked.

Might give Benq a ring and query it.

Will let you know what I find out.

Edit: Have posted a tech query via their email system. If I don't get any joy with that I'll phone them, but I'd rather avoid a phone bill if the answer is straghtforward.

ASM1 · 23 May 2008 at 16:36

This Is what I got from BenQ support in an email this morning on the matter.

Dear Mr. Mcconville,

Thank you for contacting BenQ Support and my apologies for the late replay.
I was informed by our Product Specialist that it is not possible to use 2 digital inputs at the same time with this monitor.

If you have any questions please do not hesitate to contact me.

I can live with this, as it would appear that it is as I suspected. No big deal, just glad my monitor isnt broken

AgedIdiot · 24 May 2008 at 22:32

Thanks for the info.

BenQ upgraded me to the WZ panel from the standard W when I had to RMA.

Any hints /tips on use much appreciated

What you running the WZ at Brightness / Contrast.? - Found it a bit glaring at standard settings so have reduced to 60/40.

ASM1 · 27 May 2008 at 22:47

AgedIdiot

I like yourself am running 60/40 brightness /contrast - seems to work very well. Otherwise I just have the screen on standard mode. I run at 1920x1200 in windows and have the Display set to Full rather than 1:1 pixel mapping. I find that 1:1 screws up my analogue input (i.e. tv). In order to get around the above dilemma, I have got myself a DVI-HDMI cable and a 3 way HDMI switch so I will connect the PC/ps3 up using that and see what happens (and of course report back.)

AgedIdiot · 28 May 2008 at 20:03

ASM1

Apart from altering Brightness/Contrast I've left everything at Default. Very happy with results- so far at least!

Have had occcasional 'black' screens ; no apparent cause just appears to 'lose' the signal.

Am reading thread at Hard Forum ref FP241W (it includes references to the Z model)to see if I can find any answer but as its over 180 pages and I'm only up to page 80 no joy yet! (not overly worried as even if I never find an 'cure' it doesn't happy often enough for me to want to rma it)

Did swap cable for cheap dual link - no effect; may try a more expensive type.