BenQ XL2411 weird line/mark HELP PLEASE!?

[Jack Wickens]

So I turned on my monitor today and I see a bright-ish line near the center of the monitor screen.

I'm trying to work out what it actually is and if anyone could give me some help and where I stand as it was only bought last December?

When I play CSGO or watch videos the line/mark basically brightens the colour behind it, it is not constantly white.

Please see photo's here: https://imgur.com/a/d96bbU8

Things to mention:
- I haven't pushed/touched the screen
- I've looked after the monitor well
- Cannot seem to find anyone else with this issue

Thanks everyone.

 

[EdvinasKac]

I would advise you contacting BenQ if you still have warranty and invoice of the purchase.
You can get more information here:
https://zowie.benq.com/en/support/contact.html ---> and click RMA (return authorization)

 

[Skynet5]

Ive always imagined this is what happens if you knock the screen and buckle the screen.

They're edge lit right? So light reflection from the buckle?