Benq XL2411Z - V2 from OCUK?

Duderooni · 15 Aug 2014 at 21:43

Just wondering if anyone can confirm that the monitors on sale from OCUK are at v2 firmware?? There are a LOT of v1s still out there and wouldn't want to get burned! :confused:

dholdi · 15 Aug 2014 at 21:55

I asked about a month ago and the stock they had then were V!.
Since then they have gone out of and back into stock twice so best asking in the Pre Sales Queries section about what they have now.

Duderooni · 15 Aug 2014 at 23:40

How reliable are the query people? The reason I ask is because I know of 2 people now who both ordered from different places and both were told they v2's... only to end up recieving v1. I've only ever had perfect service from OCUK over the years, but obviously I want to make sure I end up with a v2 before ordering!!

dholdi · 16 Aug 2014 at 00:40

If they tell you its V2 and it isn't - send it back.

Duderooni · 16 Aug 2014 at 00:52

Oh I would, I just wondered if anyone knew so I dont waste a week waiting for stuff to turn up followed by having to get it sent back. Time wasting I don't need on my week off..!

dholdi · 16 Aug 2014 at 01:19

Only guys who will know are the Pre Sales Query, put a post up there, they wont knowingly mislead you.

Duderooni · 16 Aug 2014 at 11:34

They've got back to me saying they can't guarantee they would be v2. This is like a wild goose chase, from what I've heard it seems retailers and benq aren't really bothered about whether consumers end up with a v2 or not. A real shame. I'm not keen on chancing this.

faceman123 · 16 Aug 2014 at 16:03

Whats difference between v1 and v2, contact benq direct in that case

Duderooni · 16 Aug 2014 at 18:39

Blurring issues, cross talk when strobing basically so it has an odd constant Vsyncing effect. Looks dreadful. I do worry about Benqs quality control to be honest, amazing how it shipped in it's current state. The fact they dont seem at all bothered about sorting the issue in any great urgency does nothing to alter my opinion on them. I've contacted them directly, I'm eagerly awaiting their response.

Straz · 16 Aug 2014 at 19:52

If it's similar to the XL2720Z v1 issue then I wouldn't say it was anywhere near dreadful. Most people won't even notice it tbh. But I ordered my 2720 about a month ago and had v2 on so could load up the blurbusters software to rectify the issue.

Duderooni · 16 Aug 2014 at 20:38

Perhaps the 2720 situation is better in terms of the cross talk AND availability? Seems there are loads of V1s around from what I've heard from my mates who are also looking for XL2411Zs

needforspeed · 5 Sep 2014 at 21:43

I received the XL2411Z in June

from somewhere and it was the version 1 firmware. So I upgraded it myself, just don't ask why?

You can download firmware version 2 for XL2720Z / XL2420Z / XL2411Z here:
http://gaming.benq.com/downloads/

I had to buy this thing all the way from China:
(Just don't buy it from the auction site!)

Guide:
http://www.blurbusters.com/benq/diy-firmware-upgrade-for-benq-z-series/

So the easiest way is to just buy the monitor that has version 2.

CommanderKeen · 7 Oct 2014 at 17:00

Sorry to bring up an old thread - but wondering if anyone has bought one recently? What version did you receive?

I asked pre-sales but unfortunately they are unable to guarantee which version I would receive.

Baddass · 7 Oct 2014 at 17:05

as far as i know, all stock should be v2 by now (ps i don't work for OcUk)

Mike_P · 7 Oct 2014 at 18:17

CommanderKeen said:
Sorry to bring up an old thread - but wondering if anyone has bought one recently? What version did you receive?

I asked pre-sales but unfortunately they are unable to guarantee which version I would receive.

Pathetic isn't it, I'm in the market for one to go with my new GTX970, guess I'll have to look elsewhere.

CommanderKeen · 7 Oct 2014 at 18:18

I thought that may be the case, I'll give it a go anyway.

Thanks for your help

CommanderKeen · 9 Oct 2014 at 16:29

Just to update everyone - received my monitor today, and it is version 2.

(No Haribo though

)

In case anyone is interested - the steps to find out the firmware version are as follows (from blurbusters)

For bringing up the service menu on BENQ, the steps are:
1. Turn off your monitor (tap power and then wait 5 seconds) if it is already on.
2. Cover the MENU touch button (the 4th touch button out of 5, excluding power touch button)
3. While covering the MENU touch button, tap the power button.
4. Nothing will happen for 2 seconds. Ignore this hesistation.
5. All lights will flash simultaneously.
6. Release your finger off the MENU touch button.
7. Monitor will power up. Wait for the monitor to power on.
8. When the monitor is displaying computer desktop, tap the MENU button
9. Service menu will appear, showing firmware version of your monitor.