Best courier to collect and deliver parcel

Trojan Horse · 24 Apr 2017 at 16:38

Is there any that can insure it?

Parcelforce 48 offer no insurance

Blame · 24 Apr 2017 at 18:16

Try interparcel and parcel2go

Baddass · 24 Apr 2017 at 18:34

Do you mean for delivering a monitor?!

Trojan Horse · 24 Apr 2017 at 19:41

Blame said:
Try interparcel and parcel2go

None of these offer monitor insurance

TNA · 24 Apr 2017 at 21:41

Baddass said:
Do you mean for delivering a monitor?!

Yeah.

I heard of www.ipostparcels.com which apparently insure anything under 32 inches or something. But I contacted not so long ago with a question and they did not even get back to me. So was not too impressed. You know of any others?

deFiniLoGy · 25 Apr 2017 at 10:33

TNA said:
Yeah.

I heard of www.ipostparcels.com which apparently insure anything under 32 inches or something. But I contacted not so long ago with a question and they did not even get back to me. So was not too impressed. You know of any others?

On their website they said that television with screen size above 37" is prohibited.

Glanza · 25 Apr 2017 at 13:41

I've used Parcelforce and DPD via parcel2go in the past.

TNA · 25 Apr 2017 at 13:48

Glanza said:
I've used Parcelforce and DPD via parcel2go in the past.

Sending is fine. It is whether they insure it or not. You need to check, otherwise you pay for insurance, then after if it goes missing or breaks they say sorry, but this is not covered under insurance.

Trojan Horse · 26 Apr 2017 at 15:42

TNA said:
Sending is fine. It is whether they insure it or not. You need to check, otherwise you pay for insurance, then after if it goes missing or breaks they say sorry, but this is not covered under insurance.

Are there any that insure monitors as I can't find any? How much would it cost?

TNA · 26 Apr 2017 at 17:45

Trojan Horse said:
Are there any that insure monitors as I can't find any? How much would it cost?

Don't know, I am in here trying to find out myself. Did you check the one I mentioned? Maybe call them. They never got back to my email.

Baddass · 27 Apr 2017 at 07:24

I never managed to find any who insure monitors. For what it's worth, most manufacturers who send me screens for testing tend to use UPS. I've also personally used yodel a few times and not had any problems with either.

Fishpan · 6 May 2017 at 12:32

Whatever you do, avoid Hermes. Bought an XB270HU on eBay and they managed to lose it completely at the depot. Obviously got nicked. Shocking customer service and had to email the CEO to get an admission of loss. Used them in the past a few times and all parcels were damaged to an extent. Terrible company.

Go DPD/UPS/ParcelForce for peace of mind.

TNA · 6 May 2017 at 12:36

Fishpan said:
Whatever you do, avoid Hermes. Bought an XB270HU on eBay and they managed to lose it completely at the depot. Obviously got nicked. Shocking customer service and had to email the CEO to get an admission of loss. Used them in the past a few times and all parcels were damaged to an extent. Terrible company.

Go DPD/UPS/ParcelForce for peace of mind.

I have used them about 30 times. Only once something went missing, but they located about 2 weeks later and then it arrived. They are not the best, but sometimes they can be much cheaper. If I post early and drop it off, sometimes the person gets the item the next day.

Fishpan · 6 May 2017 at 12:43

I think Hermes is very dependent on your local courier as well. The model is that Hermes couriers are self-employed and thus do not get the benefits of a "full employee." A few videos covering the day to day Hermes couriers' lifestyles revealed that many are overworked and underpaid due to this. Let's just say that the attitude of my local Hermes courier doesn't give me confidence posting with them either. YMMV

Wulfster · 6 May 2017 at 13:39

Go DPD/UPS/ParcelForce for peace of mind.

We caught DPD recently throwing my wife's repaired laptop (shipped back after repair) from the back of their van with some tremendous velocity on our CCTV (unfortunately for the driver).

The **** went rather pale when I confronted him at the door and pointed out the CCTV cameras. He offered to report it himself but I made him wait while I rang them and explained what we'd just witnessed. DPD and the Bolton based retailer were very interested in the footage I sent them.

They wonder why no one has any trust in delivery companies, seems they haven't learnt since the whistleblower exposed the practices on the Dispatches programme. To do it in the customers own driveway though is a special kind of idiocy.

Best

Wulf

Neil King · 16 May 2017 at 16:55

Fishpan said:
Whatever you do, avoid Hermes. Bought an XB270HU on eBay and they managed to lose it completely at the depot. Obviously got nicked. Shocking customer service and had to email the CEO to get an admission of loss. Used them in the past a few times and all parcels were damaged to an extent. Terrible company.

Go DPD/UPS/ParcelForce for peace of mind.

Yes avoid myhermes, once i had to return a heavy item to amazon and had to get it collected, myhermes didn't collect until the fourth day of having to wait in all day, shockingly bad service.