Thanks for all the replies.
I have been with virgin in the past and their customer service is appauling. I had a £30 phone call to their support, took weeks to come out and fix the broken tv signal and net, i sent them letters which they still havent responded to...
Virguin was/is fine until you have a problem, then they royally screw you
We will be getting Sky as the tv service is a lot better, if this requires a phone line then will just get a sky line too.
We might hammer the net in the day and we need unlimited service. Using google earth last night was shocking my orange downgraded 2mb line (512kb!)
You'll definitely need either a BT or Virgin phone line installed if you are getting Sky TV as the box needs to be connected to a land line for 12 months.
I've finally gone through with the move to Sky from Virgin, just waiting on the Router to be sent out, service goes live on the 26th, personally cannot wait to get off Virgin
