Best way to prove my 1TB is dying?

Stubbsy · 8 Sep 2010 at 08:37

Hi guys,

I've got 4x1TB disks running in a box, and i'm pretty sure that one of them is either completely dead or certainly very close.
I can write files across to it, but when i read them back it just gives errors.

So, given the size of the disks, what's the best way for me to prove that one (or more :confused:

) is dead enough for a warranty repair?

If there is a check that I can run on all disks, that would be great.

What sort of proof do i need to provide to Hitachi? Will they even care? Is it even worth the postage?

The disks are HDT721010SLA360.

thanks,
Stubbsy

HeX · 8 Sep 2010 at 09:20

Grab this:

http://www.hitachigst.com/support/downloads/#DFT

Run it, it'll test your drive and give you a report

HDD RMA's are usually pretty painless.

Stubbsy · 8 Sep 2010 at 09:46

I can replace the disk for £50. Do you know if I will have to pay postage to send the device to tiwan?
I'll run the disk checker tonight. I don't have a screen on the machine - it's only for VNC - so I'll have to rig something up to see its progress

Stubbsy

Grey M@a · 8 Sep 2010 at 09:48

Stubbsy said:
I can replace the disk for £50. Do you know if I will have to pay postage to send the device to tiwan?
I'll run the disk checker tonight. I don't have a screen on the machine - it's only for VNC - so I'll have to rig something up to see its progress

Stubbsy

Thought Hitachi still had their RMA in the Netherlands so you shouldn't have to send it to Taiwan from memory. Been a while since I've owned an IBM/Hitachi Drive so things may of changed.

kg648 · 8 Sep 2010 at 20:41

Naw, its deffo in the UK somewhere you get a list of options when creating the RMA