If it fails within the first year you can ask for a replacement or refund from where you bought it, and you are entitled to what you paid plus cost of shipping back, not market value. If it's after a year, then you deal with the manufacturer who will replace it.
***Beware - Failing Micron D9 memory***
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my 10th annis have started to fail memtest as well.phoned crucial who said there should be some stickers on the ram like the ballistic stuff but mine didnt have any stickers.they seem happy enough to replace them with ballistic pc2 5300 but im less than happy about this because i did pay a premium for these so called cherry picked modules.ok they may be the same modules under the heat spreaders but crucial did market these as special hand picked ram and are replacing it with so called bog standard ram
thefish said:
According to CAB if we paid a premium for anything we have to get that something or our money back. So if we paid £50 extra for the blue heatspreaders we should get the blue heatspreaders taken off the old RAM and fitted onto the new stuff. If they won't do that (and Crucial say they won't) then we are entitled to our money back. I have also challenged Crucial to state, in writing, that the 10th Anniversary RAM was identical to PC5300 Ballistix apart from the heat spreaders as I would then have a case against the retailer for falsely advertising them as something special over and above PC5300 Ballistix. So far they have declined to say it in writing, but they are quite happy to say that on the telephone.
is there anywhere on Crucial's website that even recognises the 10th Anniversary modules or that the ram chips are hand picked ? I just can't find it on there.
the only mention I could find to the hand-picked natures was from reviews (could be wrong), forums, and overclockers news page
http://www.overclockers.co.uk/news.php?month=December&year=2006
Mark.
the only mention I could find to the hand-picked natures was from reviews (could be wrong), forums, and overclockers news page
http://www.overclockers.co.uk/news.php?month=December&year=2006
Mark.
Buckster said:
No, there isn't. But like most folks I didn't buy all of mine from Crucial. And OcUK's website said they were hand-picked and the best for overclocking. And as recently as 2 weeks ago, Gibbo confirmed that Crucial Anniversary was superior to ordinary Crucial Ballistix in this post;
Gibbo said:
They were clearly sold as a premium product so they really shouldn't be complaining when these things break and customers ask for a premium product back in exchange.
Plus, I will now have 2 blue heatspreaders and 2 yellow heatspreaders in my case, which won't look nearly so pretty.
by the way - not disagreeing with you - yes they were sold as premium - and as a bare minimum Crucial should replace them with 5300 stuff with blue spreaders- as a minimum.
Really you should get hand-picked modules again - but not sure how that works when they don't produce that line anymore.
good luck
Mark.
Really you should get hand-picked modules again - but not sure how that works when they don't produce that line anymore.
good luck
Mark.
Buckster said:
All I asked for was that Crucial would confirm that the replacement RAM was as good as the original RAM, take my bad sticks back, strip the blue heatspreaders off my duff RAM and fit them to the new PC5300 Ballistix and re-certify the RAM as Anniversary with a lifetime warranty. Apparently Crucial cannot do it.
Buckster said:
I'm not sure either, but I suspect the real issue here is how they were advertised. If they had been advertised as stock PC5300 with special heatspreaders they wouldn't have sold, let alone sold at a premium. So they spiced it up a bit and now it's catching them out.
HeheWJA96 said:
WJ,WJA96 said:
Sorry to hear you having problems with your 10th 'special', I would be a bit peaved if mine starting going duff and would expect the same thing back if it needed to be replaced or a full refund.
Are you 110% sure its the memory?
Big.Wayne said:
I think a compromise position has been reached - you have my e-mail if you want more info.
Big.Wayne said:
Sadly yes. One stick just won't boot at all now. The other three are fine, but you have to RMA them in pairs which is unfortunate, but understandable.
Im using a P5B-D and they have been at 2.2v most their life. Tested them a bit, one stick is fine and runs at 800mhz 4-4-4-10 @ 2.1V but the other doesn't even boot.
With reference to the guy saying there will always be failures, these arn't any normal memory used by joe random, but the best chips around at the moment , and plenty of people have had failures, which keep on coming.
With reference to the guy saying there will always be failures, these arn't any normal memory used by joe random, but the best chips around at the moment , and plenty of people have had failures, which keep on coming.
