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BFG returns

Frippy

Frippy

Frippy

Permabanned
Joined
31 Jan 2006
Posts
296
Does anyone know if BFG are a better than XFX at returns? a colleague has a 7900GT OC which is now faulty, he has lost the box to it and the vendor at the computer show is now no longer trading, the card is six months old.

Any thoughts?
 
Yeah I got a replacement a few days after sending it away. This my GTS but still, they were very quick! :D
 
Update on this, BFG are brilliant. My friend received a brand new card from BFG today. 8600GTS OC. The only difference was it arrived in a plain white box and not the full printed retail one, still, he's happy as Larry!
 
If I got a 8600GTS in return for a 7900GT I'd be really ****** off, that card ain't that good at all mate....
 
Definatly a downgrade performance-wise (roughly 20%-30%), but not value-wise, so i'd say in BFG's eyes it's a fair swap. I'd sell it and put some extra towards a cheap 8800GT. :)
 
So far they have been great for me, card dies on Sunday, sent an e-mail on Sunday night.

Had an RMA by 8pm Sunday night, sent on Monday and they recieved yesterday so I'm hoping a get something abck fairly soon.

I better get no less the an 8800 GTX OC back though, exactly what I sent to them and I hope it's new as my card was ony 5 weeks old ;o))


I'm sure it will all be fine though given they have been good so far
 
So far they have been great for me, card dies on Sunday, sent an e-mail on Sunday night.

Had an RMA by 8pm Sunday night, sent on Monday and they recieved yesterday so I'm hoping a get something abck fairly soon.

I better get no less the an 8800 GTX OC back though, exactly what I sent to them and I hope it's new as my card was ony 5 weeks old ;o))

I'm sure it will all be fine though given they have been good so far
 
MeatLoaf said:
Much better, you have to return it to an address in wales
Click to expand...

Damn, I didn't know that.

When I wanted to send my 8800GT back, I checked their website, and ended up phoning the States.

I also sent an email, and got told I could have an RMA if I wanted, but would be better to go through the store I got it from... which is turning out to be a big mistake.... 2 weeks later, and still no card!

The email from BFG said they would RMA it, but it would RMA via the States.

Anyway, what email address do you use to contact Wales?
I'll bear it in mind in the future, if I ever have any other problems with a BFG card.

V1N.
 
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