BFG RMA

[ledbythereaper]

Well as I think my 8800GT is dead I phoned up BFG about an RMA, after 15mins on hold on 15mins trying to tell someone what my name was and what POST is all they told me to do was email them, anyway, emailed 24 hours ago with all the details they need to set up an RMA and I haven't heard anything back... now for someone with 24/7 tech support this doesn't seem to bode well, whats their average response time and how long do they usually take to sort RMAs out and their turn around time?

 

[lordfletch]

looking good http://forums.overclockers.co.uk/showthread.php?t=17838124&highlight=bfg+rma

 

[ledbythereaper]

it sure does, if only they'd stop eating mcdonalds and reply to my email

 

[yozzer2001]

Well i bought a 8800gtx off someone in members market ,but before he posted it it blue screened and did not post after (was water cooled before),He said he would rma it to bfg and i could have replacement card (which i was entirely grateful for as i have a borked 7900gs) now it got delivered and signed for by BFG on tuesday ,but still today the web site says still waiting for card (using rma number) seem to be a little slower now then they was

 

[ledbythereaper]

Hmm, if I hadn't spent most of my wages on watercooling I'd just buy another 8800GT then SLi the RMA but I'm down to having to use my laptop and a 7600GS doesnt like team fortress 2

 

[neocon]

my bfg 8800gt 512 oc just died

are these unreliable?

 

[Tombo]

I've had a BFG 8800GT 512 OC since October and it's still running fine, they're all the same card as the other manufacturers but there will be a certain amount of failures even if you buy an XFX or ASUS, just bad luck it happened to you.

 

[furnace]

Well i bought a 8800gtx off someone in members market ,but before he posted it it blue screened and did not post after (was water cooled before),He said he would rma it to bfg and i could have replacement card (which i was entirely grateful for as i have a borked 7900gs) now it got delivered and signed for by BFG on tuesday ,but still today the web site says still waiting for card (using rma number) seem to be a little slower now then they was

When I RMA'd a BFG card, they didn't update the website status until I'd already got the replacement!

 

[neocon]

they sent me a defective card that makes a scraping/friction noise when turned on!

send it back? another £6 special delivery?

 

[LoadsaMoney]

my bfg 8800gt 512 oc just died

are these unreliable?

Yes unfortunately, they were dropping like flies when they first came out the BFG's, not being able to run at their OC speeds, and fans just running 100% with black screens when you first turned on so no POST.

 

[postmanfw]

send it back? another £6 special delivery?

Aren't they obliged to refund the cost of postage to you?

I know that with my crucial ballistix RMA a while back they covered the cost of RMSD and credited to my credit card.