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BFG - What happened?
- Thread starter bloodline76
- Start date
LOL!
Pains me to see these BFG threads, probably my favourite company out there.
Their downfall was their massive 10 year guarantee, I know this because I went from a BFG 8800GT to a BFG 295 GTX in the space of about a month, free of charge. My 8800 died so I set up an RMA with BFG, registered the card and myself etc. and sent the card out to be fixed. What I got back was a faulty BFG 9800 so I contacted them again and a guy called Jeff Kozlowski got in touch with me (I think he used these forums too) and started apologising that i've been sent a faulty replacement card so he sent me a brand new BFG 260 from the US. I was chuffed and all was well till after about a week after installing it artifacts started popping up everywhere, e-mailed Jeff again and he said to get in contact with the UK branch that does the RMA's. Gave them a ring, turn out they were based in Wales and I got in touch with a guy called Phil Adams. Absolutely sound bloke, again he apologised and as a goodwill gesture he'd send me out a BFG 295!
I somehow feel a part of their downfall, I literally went form a £80 card to something about x10 times as powerful which was worth (around 2 years ago) around £300-£350.
I did get a lot of faults though, but I still can't blame them for their outstanding RMA service and turnover time, was absolutely gutted when they went bust.
Their downfall was their massive 10 year guarantee, I know this because I went from a BFG 8800GT to a BFG 295 GTX in the space of about a month, free of charge. My 8800 died so I set up an RMA with BFG, registered the card and myself etc. and sent the card out to be fixed. What I got back was a faulty BFG 9800 so I contacted them again and a guy called Jeff Kozlowski got in touch with me (I think he used these forums too) and started apologising that i've been sent a faulty replacement card so he sent me a brand new BFG 260 from the US. I was chuffed and all was well till after about a week after installing it artifacts started popping up everywhere, e-mailed Jeff again and he said to get in contact with the UK branch that does the RMA's. Gave them a ring, turn out they were based in Wales and I got in touch with a guy called Phil Adams. Absolutely sound bloke, again he apologised and as a goodwill gesture he'd send me out a BFG 295!
I somehow feel a part of their downfall, I literally went form a £80 card to something about x10 times as powerful which was worth (around 2 years ago) around £300-£350.
I did get a lot of faults though, but I still can't blame them for their outstanding RMA service and turnover time, was absolutely gutted when they went bust.
Just found out about this.
Don't know what to say really, on the face of it as a UK consumer BFG kinda 'came outta nowhere' a few years ago, by which I mean that I'd literally never heard of them and then all of a sudden they along with EVGA had become flavour of the month on the forums (much like Hiper and Tagan PSUs once were). It seems offering a 10 year / lifetime warranty is a good way of attracting customers at least. Personally I've never really worried about warranties, in 13 years of owning 3d accelerator cards I've never had one fail. They tend to get replaced every couple of years anyway by enthusiasts.
I've still got a BFG 8800GTS OC lying around that I'm keeping as a backup, don't wanna use it for PhysX as it would cause my PCI-E lanes to drop to 8x.
Don't know what to say really, on the face of it as a UK consumer BFG kinda 'came outta nowhere' a few years ago, by which I mean that I'd literally never heard of them and then all of a sudden they along with EVGA had become flavour of the month on the forums (much like Hiper and Tagan PSUs once were). It seems offering a 10 year / lifetime warranty is a good way of attracting customers at least. Personally I've never really worried about warranties, in 13 years of owning 3d accelerator cards I've never had one fail. They tend to get replaced every couple of years anyway by enthusiasts.
I've still got a BFG 8800GTS OC lying around that I'm keeping as a backup, don't wanna use it for PhysX as it would cause my PCI-E lanes to drop to 8x.
The warranty wasn't the problem, it's as drunkenmaster said. Nvidia screwed them, there was a long period where they weren't shipping ANY high end GPU's to tier 2 partners as they EOL'd everything. BFG had a core business selling high end enthusiast cards and they had nothing to sell for months. The PSU debacle was the nail in the coffin.
They tried to switch to ATI, but ATI had resellers coming out of their asses and couldn't supply enough GPU's for another.
They tried to switch to ATI, but ATI had resellers coming out of their asses and couldn't supply enough GPU's for another.
I wonder if that's why KFA has a 2 on the name, indicating a sequel in spirit to BFG.
Both names are references to Doom, the BFG gun and the Godmode cheat; idkfa
Permabanned
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Nvidia breaks fans for 2-3 yr old cards on purpose in driver releases. I've seen dozens of cases on this forum alone.
lol.
Soldato
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There is a lot of hysteria and tripe being spurted about here.
For one, BFG were the best graphics card company by far. They had a stellar RMA system and were the ones you could trust. They were the ones who started decent RMA's in the first place where replacing the cooler etc was fine and forced EVGA to follow suite as a result. ATI cards on the other hand still have limited warranties with short 2-3 year spans because they never had a competitor like BFG mix it up.
They went out of business because of being screwed over by nvidia and best buy as was stated further up and are,in my opinion, a big loss to the graphics card industry.
For one, BFG were the best graphics card company by far. They had a stellar RMA system and were the ones you could trust. They were the ones who started decent RMA's in the first place where replacing the cooler etc was fine and forced EVGA to follow suite as a result. ATI cards on the other hand still have limited warranties with short 2-3 year spans because they never had a competitor like BFG mix it up.
They went out of business because of being screwed over by nvidia and best buy as was stated further up and are,in my opinion, a big loss to the graphics card industry.
Soldato
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I always bought BFG
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I thought BFG are now KFA2?
Soldato
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My 7800GTX is five or six years old now. Still going strong with the overclock it came with
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Sort of irrelevant that they are BFG tho, cos all cards are made by nvidia in the same factory, BFG just whacked on the sticker and longer warranty.
Caporegime
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Yes, BFG UK never designed a card, you're talking a purely technical centre, a building which RMA's went to and replacement cards were sent out from, a rma centre does not find a new manufacturer.
Galaxy bought out the RMA centre, simple as that, find location, hire staff, set up shop etc all taking time and money, or just take over an operation already going and change the boxes/labels to galaxy ones.
KFA is just Galaxy's premium brand.