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Bitterly disappointed.

Gregster

Gregster

Gregster

Caporegime
Joined
24 Sep 2008
Posts
38,287
Location
Essex innit!
Order Number: ******* (Internet Reference: *******) Date ordered: 03/09/2012 15:54:50 Payment Method: Credit Card / Debit Card Shipping Method: FREE SHIPPING (DPD Next Day)
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Dear Mr greg mann,

Unfortunately your order has been delayed as the item(s) you have selected is/are out of stock. This was due to an inaccuracy in our warehouse which is now being resolved.

The item(s) causing the issue is/are:
**B Grade** Asus VG278H 27" TRUE 120Hz 3D Widescreen LED Monitor with NVIDIA 3D Vision 2.0 Glasses - Black (PLEASE CONTACT US AS SOON AS POSSIBLE OR YOUR ORDER IS GOING TO BE DELAYED!)

We do not have an exact ETA for when the item(s) will be back in stock at this point and would advise that you select an alternative from our range so that we can amend your order and ensure there are no further delays.

If you would like to amend the order or you are simply happy to wait, please let us know via webnote:
https://www.overclockers.co.uk/webnote.php#order

If you are unable to contact us via webnote call the sales team on; 0871 200 5052.

We apologise for the delay and hope to hear from you soon.
Click to expand...

I will probably get slated for this but man I am gutted. I took a day off work (willingly) to wait in for my 2 Asus VG278H monitors and MSI 680 Lightning on Tuesday. Nothing arrived but after a phone call to OcUK, I was told they would be here Wednesday. Sadly I could not get time off work that quick so I informed OcUK that Thursday would be best as I would sort out more time off from work. I have just got in from work to see that email and geeeeez I am gutted. I have bought all my PC Components from here since 2009 and been very happy, even though I could have got them cheaper from else where.

Why couldn't the guy I spoke with on the phone tell me that there was a problem with my order when I phoned yesterday? 2 days holiday wasted arghhhhhhhhhhhhhh.

Rant over and I was so hoping to be playing in 3D surround tomorrow and benching my shiny new Lightning :(
 
Gutted mate :(.

Did you make a post on the Customer Services section - normally 5UB is pretty decent at trying to get things sorted.
 
Can't you get stuff delivered to work? I do and don't need to take time off to wait at home.
 
stulid said:
Can't you get stuff delivered to work? I do and don't need to take time off to wait at home.
Click to expand...

I work on a busy port and by the time I went to pick it up, it would have vanished...Not wise and my wife has just started a new job and didn't want to burden her so early on in her new job.

OptimaLnrg said:
Ordered one of the monitors B grade or two? Guess they must've sold them and they didn't come off b grade or w/e.
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I ordered the 2 that were in the B Grade section (£200 cheaper in total) to go with my current Asus VG278H monitor. As soon as I did the order, they had gone from the website. I wish they had told me on the phone though...Surely somebody knew so I could have at least saved another days holiday :(

I will post in that customer service section cheers Rusty.
 
whyscotty said:
Gutted for ya,
Is the card still on its way?
What did Mal do?
Click to expand...

No, as they didn't have the whole order, they have held it. :(

Mal gives advice like telling someone to put 1.7V through a card and a few hours later saying it was a typo...He seriously worried me with the advice he gave people sometimes.
 
So how will they get more B grade in stock? You may be better off and they may send you new ones.
Regards
 
gregster said:
I am never that lucky bud :(
Click to expand...

Just can't see how they would expect you to wait for 2 to be returned could be months!:(
If you want I'll buy 2 take them out of the boxes then return, just joking!
Regards
 
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I live in Essex,if you have a lightning to be delivered let me know and I'll take it in and look after it for you:)
Then on your way home from work you can ring to say when your picking it up.........and I'll be out ;):)
 
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