Black Screen on PC Boot. Bent CPU pins.

Shaolin Chicken

Shaolin Chicken

Shaolin Chicken

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Hello everyone, anyone.
I need your help.
I just completed my new AM5 build, everything was correctly installed, by the book.
I came to switch on the computer and got a black screen and no signal message on my monitor.
All the fans were running, on power supply, CPU, graphics card and chassis and everything lit up. I then tried the onboard graphics card, I have a 7800x3d CPU and still got a black screen
Then I tried different cables to the monitor etc, still no signal.

I then disassembled everything and ran it outside of the case, in case of a short, should have done this first.
Still no joy, tried without ram, then 1 stick, graphics card, no graphics card. Still I was getting a black screen and no signal.
Monitor is fine as I am using it to type this on my old machine.

Anyway, I again disassembled everything and removed CPU cooler and found there were several bent pins, eek.
Looks like I have damaged the pins on the motherboard. I tried to straighten the pins with a pin and a magnifying glass, but had no luck.
Motherboard is the ASUS B650E-I Gaming WIFI, with latest bios.

Would the PC still boot with damaged pins?

Can I RMA the motherboard, or is it tough luck?

I hope someone can help, thanks for reading.
Motherboard is B650E-I Gaming WIFI, with latest bios
 
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Can we have some pics? Done a few AM5 socket repairs for forum members. It's doable! Just depends on the state of the socket...
 
Tetras said:
It depends how the pins are bent, how many of them and if the pins are important. It often will if there's just 1 or 2, maybe with a memory channel disabled, but lots of them? No.
Click to expand...
Thanks for the reply. I have opened an RMA, just waiting for an RMA number, there's probably 5 or 6 bent pins.
 
Hello again,
hopefully this works
AbLXs9h.jpeg


Just realised the motherboard has Q-LEDs, for diagnosing any faults, there is CPU, RAM, VGA and BOOT LEDS. Maybe they would have pinpointed the issue.
Doh, it's all packed up now and can't put it all back together, been up all night as it is.
 
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I'd say that's fixable providing none are actually snapped. I've certainly fixed similar / worse. It looks pretty bad but it's not as bad as it looks.

The one down the bottom bent double and sticking out of the socket is the biggest concern
 
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Thanks Vince.
What do you think, would you be willing to attempt to fix it?
The retailer I bought it from has offered to attempt to sort out this pins, and if they can't it will be sent back to ASUS to fix.
 
Shaolin Chicken said:
Thanks Vince.
What do you think, would you be willing to attempt to fix it?
The retailer I bought it from has offered to attempt to sort out this pins, and if they can't it will be sent back to ASUS to fix.
Click to expand...

Asus will call it (CID), customer induced damage and will charge you probably more than its worth to fix it. They aren't known for being decent with their RMA's... I could have a look, where in the world are you? A fix like this would normally only take 10 to 15 mins under the scope. That bottom pin though, that one looks nasty.
 
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