Brand New Drive Woes!

Mechanicus · 16 Dec 2013 at 18:18

Hi. I just purchased a 2TB SSHD and a 4TB HD to replace my current, smaller capacity hard drives.

I used Macrium Reflect to clone 2 of my hard drives onto my new 2TB fine, but the 4TB is having trouble.

The first time I tried cloning it, it failed. Now it is showing as being 2 partitions. I cannot delete the second partition, nor can I extend the first partition into it.

Sometimes my computer will not recognise that the hard drive is plugged in, either in Computer or Admin Tools. I have tried different sata leads and ports (both 6gb and 3gb ports), but it happens regardless.

Could it be a faulty hard drive?

Edit: I should add my PC is running Windows 7 x64 and the hard drive is a Seagate Barracuda 4TB 5900RPM

wazza300 · 16 Dec 2013 at 19:05

I think it has to be gpt partition for it to show full 4tb,

that's probably why its partitioned the drive into two,not sure how you can fix it but you need to try and delete the partitions or convert them to gpt

Mechanicus · 16 Dec 2013 at 19:38

wazza300 said:
I think it has to be gpt partition for it to show full 4tb,

that's probably why its partitioned the drive into two,not sure how you can fix it but you need to try and delete the partitions or convert them to gpt

Yup, I managed to clear the partitions and convert them to GPT, but it still fails when cloning the files, and then my computer cannot find it at all. It's certainly making some odd noises too, noises I wouldn't expect from a brand new hard drive.

wazza300 · 16 Dec 2013 at 19:55

could be faulty or could be the cloning process screwing things up idk,ive never cloned a gpt partition

Mechanicus · 16 Dec 2013 at 20:51

I just cleared the drive again and tried manually copying the files over. It got about half an hour into the process and then the hard drive vanished from my computer.

Definitely sounds like a faulty hard drive, I managed to record the noise it's making after th last time it failed the copy. I uploaded it to Youtube here

darael · 16 Dec 2013 at 21:34

That harddrive definitely sounds fit for the bin. I can't see the make of harddrive mentioned, but go to the manafacturer's site and download their diagnostic tools. If the drive fails, note down and take a screenshot of any codes given to you by the program.

Mechanicus · 17 Dec 2013 at 01:52

darael said:
That harddrive definitely sounds fit for the bin. I can't see the make of harddrive mentioned, but go to the manafacturer's site and download their diagnostic tools. If the drive fails, note down and take a screenshot of any codes given to you by the program.

I mentioned in my first post that it's a Seagate.

I run SeaTools - Seagate's HD testing program - and it seems it has some bad sectors.

Here's the log file SeaTools created:

Model: ST4000DM000-1F2168
Serial Number: W300FE6C
Firmware Revision: CC52
SMART - Pass 17/12/2013 01:47:38
Short DST - Started 17/12/2013 01:48:07
Short DST - FAIL 17/12/2013 01:48:14
SeaTools Test Code: DA6995E9
Short Generic - Started 17/12/2013 01:50:45
Short Generic - FAIL 17/12/2013 01:51:14
SeaTools Test Code: DA6995C9

kefan77 · 17 Dec 2013 at 02:30

bad sectors = rma

Threepwood · 17 Dec 2013 at 06:17

aye just follow their web steps

http://www.seagate.com/support/warranty-and-replacements/

Mechanicus · 17 Dec 2013 at 19:05

Threepwood said:
aye just follow their web steps

http://www.seagate.com/support/warranty-and-replacements/

Nah, I've only had these hard drives for a day, so I sent them back to OcUK.

darael · 18 Dec 2013 at 09:25

Mechanicus said:
I mentioned in my first post that it's a Seagate.

I run SeaTools - Seagate's HD testing program - and it seems it has some bad sectors.

I somehow missed that.

Mechanicus said:
Nah, I've only had these hard drives for a day, so I sent them back to OcUK.

Quite right, too. Get a harddrive made by somebody other than Seagate. :cool: