British Gas rant

newbiejim · 14 Sep 2013 at 10:35

HardwareGeek said:
So basically, if they check for 3 core at the old stat, then reverse some of the wiring changes they made to connect that 3 core back into the boiler wiring hub, then fit the wireless receiver where the old stat was = job done

So i suggest
1 - try the above first
2 - if no 3 core at the old stat and you don't want disruption of running cable - try wireless signal booster plug
3 - Have 3 core run to old stat location (or wherever is easiest and will work)

I have my receiver fitted where the old room stat was about 2" below the new programmer/room stat, logic was easier to fit, less hassle, better signal and with programmer/room stat where the old room stat was gives even heat, if you where happy with the heat before with old stat location

Yup, that's what I suggested to them before,excellent responses guys thanks, I have watched the receiver to see it flipping out so to speak, red light then green goes off and boiler stops firing, does the receiver and stat use keepalives?, as the issue is intermittent and random, I was guessing if a keepalive fails it bombs out?

newbiejim · 14 Sep 2013 at 13:44

Hmmm, when I press override as in this GUIDE ( mine is badged British Gas WR1 but looks same unit)the boiler doesn't fire nor does the green light come on.

HardwareGeek · 14 Sep 2013 at 15:36

newbiejim said:
Hmmm, when I press override as in this GUIDE ( mine is badged British Gas WR1 but looks same unit)the boiler doesn't fire nor does the green light come on.

override should always work unless the receiver is faulty afaik, try turning boiler off at the spur for 30 secs and back on to try again, maybe a faulty receiver?

newbiejim · 14 Sep 2013 at 23:02

HardwareGeek said:
override should always work unless the receiver is faulty afaik, try turning boiler off at the spur for 30 secs and back on to try again, maybe a faulty receiver?

I did this and it DID work when I pressed overrride....................once, then back to just not doing it, it does work most of the time ok with thermostat but it seems there may well be an issue with the receiver, cheers

Attu90 · 15 Sep 2013 at 00:35

We've recently had a new boiler fitted by BG and they were great, we also have the wireless thermostat.

The receiver (WR1) is in the airing cupboard with the boiler and the stat is in the living room 1 floor down and the other side of the house (med size 3 bed semi) and we havn't had any problems with connection.

The nano hub is in my man cave connected to the internet which is next to the airing cupboard, am I right in saying that the nano hub connects to the room stat and not the WR1 ?, again the nano hub has no problems connecting to anything.

newbiejim · 15 Sep 2013 at 13:13

Attu90 said:
We've recently had a new boiler fitted by BG and they were great, we also have the wireless thermostat.

The receiver (WR1) is in the airing cupboard with the boiler and the stat is in the living room 1 floor down and the other side of the house (med size 3 bed semi) and we havn't had any problems with connection.

The nano hub is in my man cave connected to the internet which is next to the airing cupboard, am I right in saying that the nano hub connects to the room stat and not the WR1 ?, again the nano hub has no problems connecting to anything.

Yes the 'nano' hub is connected to their backend logic and in turn connects to your thermostat.