For approx a week now this has been borked, not the hardware etc, their backend config/connectivity, utterly utterly incompetent.
I notice weirdy lights on my 'hub' they supply so I checked my cables n router etc were fine, observed for a few hours............then I call them...........and they have a recorded message telling me they have ongoing issue, NEVER TO CONTACT USERS BY EMAIL OR PHONE ETC , as I type this it is still ongoing, this morning I switched my heating on for an hour as I have someone waiting in for a delivery................... now I cant get back in to switch heating off as thier ssytem is down. £199 for this btw.
I notice weirdy lights on my 'hub' they supply so I checked my cables n router etc were fine, observed for a few hours............then I call them...........and they have a recorded message telling me they have ongoing issue, NEVER TO CONTACT USERS BY EMAIL OR PHONE ETC , as I type this it is still ongoing, this morning I switched my heating on for an hour as I have someone waiting in for a delivery................... now I cant get back in to switch heating off as thier ssytem is down. £199 for this btw.