It has been well documented on here that monitor b grades are a massive risk. Yours is not that surprising.
eg b grade monitors supplied without stands, broken screens, scratches etc.
although to be fair yours looks more like a Courier issue than an OCUK one. Why didnt you refuse to accept it or at least make them wait and inspect it ?
Yes in my opinion it's not down to OcUK it's down to the courier..the box has clearly been dropped opened and resealed , and badly resealed too., although the stand itself was in perfect condition .
But I would like to big up OcUK as I was on the phone to them this morning and the issue is being dealt with
also i didnt take the box at the door...my wife did..and yes i should have said to her..if the box looks crushed...dont take it .
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